Sales Development Representative

Sales Development Representative Job Description Template

Our company is looking for a Sales Development Representative to join our team.

Responsibilities:

  • Making in excess of 60 outbound calls to cold and warm leads to sell Tyro’s EFTPOS solution;
  • Work with on-boarding specialists, customer support, and risk assessment to ensure customers have an excellent on-boarding experience;
  • Meet and exceed monthly sales targets and scorecard metrics, demonstrating consistent and sustained performance;
  • Prospecting leads from geographical locations, to then set appointments for the BDE team to visit in person and close;
  • Research accounts, identify key players and generate interest to maintain and expand your database of prospects within your assigned territory;
  • Report to the Team Leader – Client Management on (weekly/monthly/quarterly) sales results;
  • Meet your defined target of qualified opportunities per quarter;
  • Source new sales opportunities through inbound lead follow-up, outbound cold calls, live chat and emails;
  • Develop your own demand generation through the creation of campaigns, sales leads and initiation of prospect calls;
  • Understand how the Panopto platform is used by our customers to effectively qualify prospects based on their needs and requirements;
  • Present our company to potential clients;
  • Stay up-to-date with new products/services and new pricing/payment plans;
  • Assist sales people with other activities to help them bring new customers on board;
  • Build long-term trusting relationships with clients;
  • Contact potential clients through cold calls and emails.

Requirements:

  • Experience working with Salesforce.com or similar CRM, Outreach, or ZoomInfo;
  • Ability to work both individually and in a team environment;
  • Ability to multi-task, prioritize, and manage time effectively;
  • Ability to make a high volume of outbound calls and get along with VP level executives;
  • Experience with technology and/or B2B sales;
  • Prior Salesforce.com experience;
  • Malay speaking and familiarity with Malaysian market highly considered but not essential;
  • Experience using a CRM (Salesforce preferred);
  • Considered but not essential – Prior working experience in Business Development, Sales and/or Customer Service;
  • Dream to progress to sales position;
  • Ability to perform in a time-sensitive and high volume environment;
  • Solid experience in opportunity qualification, pre-call planning and call control;
  • Proven inside sales or sales development experience converting prospects;
  • Confident attitude: Proven performance in a high-growth technology company;
  • University degree, College Diploma or equivalent experience.