Sales Development Representative (Entry Level)

Sales Development Representative (Entry Level) Job Description Template

Our company is looking for a Sales Development Representative (Entry Level) to join our team.


  • Execute programs to increase pipeline generation, event participation and create awareness;
  • Meet your defined target of qualified opportunities per quarter;
  • Use CRM (Salesforce) to track activities, attend weekly territory forecast meetings and update team on progress of identified activities;
  • Conduct proactive research on accounts by using Google, LinkedIn and other tools you will be provided;
  • Profile assigned accounts by developing an understanding of the accounts’ business IT challenges and market positioning;
  • Provide input to marketing including feedback on quality of leads from marketing programs;
  • Educate prospects about Dynatrace enterprise solutions and qualify opportunities with business potential.


  • Ability to work both individually and in a team environment;
  • Basic understanding of the IT landscape/market;
  • Strong problem solving, organizational and interpersonal skills;
  • Self-motivated with the ability to work in a fast paced and constantly changing environment;
  • Considered but not essential – Prior working experience in Business Development, Sales and/or Customer Service;
  • Experience using a CRM (Salesforce preferred);
  • High level of commitment to exceptional customer service and relationship building;
  • Strong English written and verbal communication skills;
  • University degree, College Diploma or equivalent experience;
  • Strong time management as well as the ability prioritise tasks and effectively meet deadlines.