Account Development Representative Job Description Template
Our company is looking for a Account Development Representative to join our team.
Responsibilities:
- Document all activities (phone and email outreach) within Salesforce.com;
- Meet/exceed Sales Assigned and Sales Qualified Lead (SAL & SQL) goals on a weekly and monthly basis;
- Outbound prospecting to drive opportunities with named accounts;
- Meet/exceed Key Performance Indicator (KPI) Metrics on Daily/Weekly Prospecting Activities;
- Develop and maintain superior customer service relationship with prospects and customers;
- Qualify inbound prospects to the correct agreed upon criteria with the sales organization;
- Host Hand-off calls with prospects and the sales teams;
- Follow 8×8’s process and best practices for properly working Marketing Assigned Leads (MQL’s).
Requirements:
- Attention to detail for capturing all prospect interaction notes into Salesforce;
- Process-driven;
- Excellent communication skills with a pleasant and confident phone voice;
- Experienced in the MS Office Suite (Excel/Word/PPT);
- Working knowledge of Salesforce.com;
- Ability to work in a high energy team environment;
- Outgoing and positive attitude;
- 2-3 years’ experience as a lead generation representative, preferably within the Hi-Tech SaaS industry;
- Bachelor’s degree or equivalent preferred;
- Strong organizational skills with the ability to multi-task and set priorities;
- Able to work on your own and as part of a team;
- Self-motivated individual.