Receptionist/Administration Assistant Job Description Template
Our company is looking for a Receptionist/Administration Assistant to join our team.
Responsibilities:
- Creation of a broad range of reports and documents using MS Excel and MS Word;
- Creating presentations for management using MS PowerPoint;
- Payment processing, receipting and banking;
- Answering phones and attending to a range of customer and client queries;
- Responsible for the ongoing evaluation of the project in consultation with the supervisor;
- General filing;
- Taking payments and receipting;
- Meeting and greeting guests when on reception;
- making and managing client appointments including coordinating any appointment changes;
- Mail management;
- Data entry;
- Consult with members of the target group and appropriate service providers in order to identify the needs of the target group;
- liaising with clients, internal staff and other legal professionals by telephone and email;
- Responding to emails;
- reception duties, including answering telephone calls and directing calls to appropriate people.
Requirements:
- Excellent written and verbal communication skills;
- Customer service orientated;
- the ability to prioritise;
- effective problem solving skills;
- Excellent time management, organisation and data entry skills;
- A confident and mature attitude will guarantee your success;
- The ability to work in a fast paced office environment without direct supervision;
- Previous experience with Microsoft Word, Excel and Outlook is ideal;
- MYOB;
- Marketing and / or website management;
- Strong organisational skills;
- Drivers Licence;
- Microsoft Office (Outlook, Word, Excel);
- Knowledge and understanding of small business systems and documentation;
- Ability to multi task whilst maintaining a high level of attention to detail.