Sales Administration Officer Job Description Template
Our company is looking for a Sales Administration Officer to join our team.
Responsibilities:
- Provide indoor sales administrative support and invoices;
- Travel nationally with potential to assist in demonstration and Promotion;
- First point of contact;
- Reporting to and working alongside Senior Office Administrator, and other members of the Inside Sales and Global Admin Team;
- Ensuring the satisfaction of customer needs by answering phone calls and directing to the appropriate person;
- Walkthrough and manage the end-to-end sales process with customer leads and inquiries in support of sales targets;
- Travel internationally with potential to undergo training and provide training;
- Daily office Administrative duties;
- Assist sales technicians in producing quotations, liaising with customers and follow up until completion of the sale;
- Investigate all defects and repair operational RPA equipment within agreed timeframes;
- Assist with after-sales customer inquiries as required;
- Providing a professional high standard of customer service that ensures high levels of customer satisfaction;
- Perform ad-hoc administrative and operational duties as required;
- Admin support to sales & project management team;
- Liaison with customers, builders, architects & internal stakeholders.
Requirements:
- Proactive and a good man manager;
- Experience in managing time schedules;
- Comfortable working in a fast-paced environment;
- Initiative, self-motivation and be driven to achieve targets/goals;
- Australian Driver Permit;
- A genuine desire to assist clients in the achievement of their goals;
- Working knowledge on Microsoft Office;
- A drive to create positive customer experiences;
- Rights to work in Australia;
- Ability to make and implement complex risk-based decisions under pressure;
- Experience or knowledge in the technological evolution of RPA technology;
- Strong written and interpersonal communication skills;
- Must be meticulous in work;
- Fluent Chinese Speaking (Mandarin);
- Highly organized and able to keep on top of many different tasks at once.