Operations Administrator

Operations Administrator Job Description Template

Our company is looking for a Operations Administrator to join our team.


  • Accurate and prompt data entry and records management;
  • Ad-hoc research tasks when required to do so;
  • HR admin including paperwork and medicals;
  • Attending operations meetings and taking notes;
  • Responding to email enquiries;
  • Liaising with field staff and clients over phone and email;
  • Rostering/scheduling;
  • Communicate updates and changes with field staff when required;
  • Invoicing;
  • Continued monitoring and updating of tickets in CRM system;
  • Generating Purchase Orders;
  • End to end order processing from raising purchase orders through to organising timely delivery;
  • Supporting Depot Manager;
  • Data entry and pricing quotes;
  • arranging travel and accommodation,


  • Extremely competent with Microsoft Office including Outlook, Word, Excel and Publisher;
  • Natural problem solver;
  • Eagerness to constantly learn and improve;
  • The ability to remain calm under pressure;
  • Ability to work autonomously;
  • High level of customer service and professional phone manner;
  • Friendly, polite and courteous to others;
  • Excellent verbal and written communication;
  • Ability to manage high workload and expectations of stakeholders;
  • Strong computer and MS Office suite skills;
  • Meticulous attention to detail and exceptionally organised;
  • Great customer service skills;
  • Demonstrates attention to detail and high level of accuracy;
  • Excellent telephone and email manner;
  • Excellent analytical skills.