Operations Administrator Job Description Template
Our company is looking for a Operations Administrator to join our team.
Responsibilities:
- Accurate and prompt data entry and records management;
- Ad-hoc research tasks when required to do so;
- HR admin including paperwork and medicals;
- Attending operations meetings and taking notes;
- Responding to email enquiries;
- Liaising with field staff and clients over phone and email;
- Rostering/scheduling;
- Communicate updates and changes with field staff when required;
- Invoicing;
- Continued monitoring and updating of tickets in CRM system;
- Generating Purchase Orders;
- End to end order processing from raising purchase orders through to organising timely delivery;
- Supporting Depot Manager;
- Data entry and pricing quotes;
- arranging travel and accommodation,
Requirements:
- Extremely competent with Microsoft Office including Outlook, Word, Excel and Publisher;
- Natural problem solver;
- Eagerness to constantly learn and improve;
- The ability to remain calm under pressure;
- Ability to work autonomously;
- High level of customer service and professional phone manner;
- Friendly, polite and courteous to others;
- Excellent verbal and written communication;
- Ability to manage high workload and expectations of stakeholders;
- Strong computer and MS Office suite skills;
- Meticulous attention to detail and exceptionally organised;
- Great customer service skills;
- Demonstrates attention to detail and high level of accuracy;
- Excellent telephone and email manner;
- Excellent analytical skills.