Senior Support Engineer

Senior Support Engineer Job Description Template

Our company is looking for a Senior Support Engineer to join our team.


  • Monitor, maintain, remediate the Data Orchestration process;
  • Maintain system health and action technical system requests;
  • Change Management and Coordination to drive delivery and system uplift;
  • Learning and researching best practices and tooling for Big Data delivery and Support;
  • Troubleshoot issues, driving Root Cause and remediation.


  • Working knowledge of Cloud (AWS) environments;
  • Database Experience – RDS or Oracle;
  • ITIL Principles or Incident Change Management;
  • Control-M, Airflow;
  • Hadoop;
  • Jenkins/Hudson experience (or similar CI tools).