Senior Support Engineer Job Description Template
Our company is looking for a Senior Support Engineer to join our team.
Responsibilities:
- Monitor, maintain, remediate the Data Orchestration process;
- Maintain system health and action technical system requests;
- Change Management and Coordination to drive delivery and system uplift;
- Learning and researching best practices and tooling for Big Data delivery and Support;
- Troubleshoot issues, driving Root Cause and remediation.
Requirements:
- Working knowledge of Cloud (AWS) environments;
- Database Experience – RDS or Oracle;
- ITIL Principles or Incident Change Management;
- Control-M, Airflow;
- SPLUNK;
- Hadoop;
- Jenkins/Hudson experience (or similar CI tools).