Receptionist

Receptionist Job Description Template

Our company is looking for a Receptionist to join our team.

Responsibilities:

• Handling all incoming phone calls and transferring to appropriate staff;
• Ensuring that the kitchen is fully stocked at all times;
• Assisting the EA to MD with any overflow of work- This is a fantastic opportunity to gain these skills;
• Preparing client collateral;
• Coordinate maintenance requests and activity;
• Ensure the Front Desk area is kept clean, presentable and in an orderly manner at all times;
• Regularly updating our client databases;
• Making and confirming appointments using Google Calendar;
• Processing incoming supplier and contractor invoices;
• Support the administrative staff with accurate storing of files;
• Greeting clients and taking cash/cheque payments from clients;
• Providing support to other members of staff & partners;
• Meeting and greeting clients in reception;
• Organise orders for customers that come into showroom;
• Booking in jobs.

Requirements:

• Extensive experience in a reception position and exposure to general administration;
• The willingness to go the extra mile and show a can-do attitude;
• Task orientated with a keen eye for detail;
• Immediate start an advantage;
• Experience within the building industry in a similar position;
• Previous experience in an administrative role;
• Willingness to take responsibility for a package of work and to ensure the work is completed within agreed timeframes;
• Weekend and evening availability for shared rotational roster;
• Intermediate knowledge of Microsoft Office;
• Previous experience in the construction industry highly desired;
• Professional corporate presentation;
• Exceptional customer service and communication skills;
• Previous experience as Receptionist/Help Desk Assistant role;
• Ability to multi task and experience of working to tight deadlines;
• Have excellent phone manner.