Warehouse Supervisor

Warehouse Supervisor supervises the overall warehouse operations and daily activities of staff. Oversees inventory levels, monitors the safety of goods, and ensures the efficient usage of warehouse space. Being a Warehouse Supervisor operates an applicable system to update inventory status and respond to stakeholder’s inquiries. May require an associate degree or its equivalent. Additionally, Warehouse Supervisor typically reports to a manager. The Warehouse Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Warehouse Supervisor typically requires 3 years experience in the related area as an individual contributor.

Warehouse Supervisor Job Description Template

Our company is looking for a Warehouse Supervisor to join our team.


  • Co-ordinate and allocate work as required to meet plans in most cost effective / efficient way while meeting safety compliance requirements;
  • Development of continuous improvement programme to deliver industry leading best practice;
  • Implementation of KPI’s to drive operational excellence and identify areas for improvement;
  • Ensure all raw materials are receipted, labelled and stored according to company standards;
  • Ensuring all Food Quality and People Safety standards and requirements are maintained;
  • Developing and maintaining communication with other key internal and external stakeholders;
  • Providing day-to-day Supervision and completion of warehouse operational requirements in full on a daily basis;
  • Maintaining high standards of Work Health & Safety;
  • Reviewing performances of results compared to planned activity and providing explanation for any variances;
  • Coordinating with the customer service department;
  • Supervise and delegate the picking and packing of orders;
  • Supervise the daily inward and outward deliveries;
  • Maintaining and contributing proactively to the continued improvement of the warehouse Safety Management System;
  • Supervising, organising and motivating warehouse staff;
  • Ensuring ensuring accuracy of inventory and development of good customer relations.


  • Proven experience driving KPI’s within warehousing;
  • Ability to be a dynamic individual and adapt to change quickly;
  • Experience using SAP or equivalent tier 1 systems;
  • 2-5 years experience as a manager, supervisor or team leader;
  • Engage, motivate and lead people to achieve individual and team goals in accordance with SCOTI values;
  • Lead and manage the warehouse team to ensure all KPI targets are met;
  • Actively train, develop and manage employees to perform their roles and responsibilities;
  • Strong working knowledge of warehouse operational processes;
  • Drive a strong safety culture and initiatives across the site;
  • Ensuring the integration and teamwork of the Fulfilment function with all other activities;
  • Demonstrate engagement through the information sharing process with Team Members;
  • Strong computer literacy, time management and attention to detail;
  • A current forklift licence and reach forklift experience;
  • Have strong written and verbal communication skills, the ability to give direction, while participating in a team environment;
  • Ability to manage a team to achieve set objectives through training, coaching and mentoring.