Accounts Receivable/Collections Officer

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Accounts Receivable/Collections Officer Job Description Template

Our company is looking for a Accounts Receivable/Collections Officer to join our team.

Responsibilities:

  • Collection calls;
  • Client communication and query/claim management;
  • Reconciliations;
  • Reporting;
  • Processing cheques, receipting, EFT, credit card payments, allocating payments;
  • Dealing with escalated queries and discrepancies;
  • Manage the AR mailbox daily actioning when necessary.

Requirements:

  • 3-5+ year’s experience in a collections role;
  • Outstanding communication skills, both oral and written;
  • DHS – Working with Children check (or ability to gain);
  • Excellent presentation;
  • Ability to work autonomously;
  • High level of accuracy and attention to detail;
  • Intermediate knowledge of Excel is essential;
  • Ability to build exceptional partnerships with stakeholders;
  • Team orientated;
  • Be a proactive team member;
  • Supportive, friendly and helpful approach is a must;
  • NDIS Experience beneficial by not essential;
  • A strong, proactive client service focus.