Senior Manager Job Description

Senior Manager Job Description Template

Our company is looking for a Senior Manager to join our team.

Responsible for 3 managers, with overall responsibility for 5 lines of business;
Sales process adherence: Account plan, Reviews, Estimation, opportunity update, etc;
Create integrated opportunities with end-to-end solution delivery requirements;
Showcase company’s solutions as a strategic fit for the customer organisation through workshops, boot camps and strategy meets;
Drive resource forecasting for the account from both confirmed opportunities as well as the opportunities in pipeline;
Exemplify company leadership in conferences, meets and seminars, by presenting thought leadership and connecting with key customers;
Ensure a smooth hand-off of all new accounts to the account management teams;
Supporting the solutions teams with customer perspectives and competitive intelligence to develop new vertical and horizontal solutions;
Increasing market share and also share of wallet of the account;
Drive increase in deal signing margins through consultative selling, single source deals and a coordinated sales strategy;
Partner with internal teams in sales and delivery to give the customer an enhanced experience across touch-points;
Build a trusted group of reference-able customers who can vouch for the company;
Drive implementation of sales process and CRM;
Aim for higher value/value added services and solutions to the customer in line with company’s offerings;
Own and periodically review the accounts receivable status from the new accounts as per the cash-flow plan.

Cross-industry experience is welcome — a retail background is not necessary;
You’re fluent in English (both written and spoken) and the local language. Multilingual ability is a plus;
You’ll need to be flexible with your schedule. Your work hours will be based on business needs;
You have a passion for learning about Apple technology and products;
You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting;
Proven ability to inspire, coach, train and develop store team members to consistently provide exceptional customer service and drive for results;
Experience adapting to challenges, providing support and guiding communications in a constantly changing retail environment.