Head of Professional Services APAC Job Description Template
Our company is looking for a Head of Professional Services APAC to join our team.
Responsibilities:
- Be responsive to customer requirements and mitigate concerns;
- Ensure a proper execution of processes by the team and review all incoming work for clarity, provide clear work directions;
- Acquire and maintain deep product knowledge and skills;
- Plan, coordinate, and engineer implementation of the BOARD solution from requirements and design to mentoring and delivery.
Requirements:
- Fluency in English is mandatory;
- Degree in Management Engineering, Economics, or related field;
- Work effectively in a collaborative team environment, as well as independently;
- Minimum 5 years of experience managing teams;
- Minimum 7 years of experience in Business Intelligence and Corporate Performance Management projects in a Customer Contact environment;
- Excellent written and verbal communication skills;
- Strong skills in critical thinking, decision making, problem solving, and attention to detail;
- Manage numerous, complex projects requiring high level capabilities with minimal supervision;
- Ability to travel up to 60% (Domestic and International);
- Knowledge of big data, predictive analytics, data visualization, real-time analytics, and multi-dimensional databases.