Average salary: $144,491 /yearly
More stats ...and grow in a career, while making a difference?
What we are looking for:
Experience admninistrating ServiceNow ITSM, with experience of other SerivceNow applications highly regarded
Good troubleshooting skills and Javascript skills
Hold...
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Full time
Night shift
...people, shareholders, partners and communities. Visit us at
Job Summary:
We are seeking an experienced ITIL IT Service Management (ITSM) Incident & Problem Process Specialist to join our team. The incumbent will be responsible for designing, implementing, and optimizing...
Suggested
Full time
...Role: Deskside Support
Location: Brisbane, QLD
Employment Type: Permanent
Skills-
Understanding of ITSM process
Understanding of Ops Ram and Service Now
Hands on experience of Active directory, Exchange, O365 (new user ID creation...
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Permanent employment
Full time
...To take ownership of user problems and be proactive when dealing with user issues.
Ensure all tickets are recorded within the ITSM tool and all information relating to incidents, service requests or changes is up to date.
Analyse call tickets/requests to detect...
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Full time
Work at office
Immediate start
Worldwide
...customer service through adherence to Datacom’s Configuration Management service delivery methodology and processes.
Experience in ITSM technologies and their capabilities, in particular, Cherwell and ServiceNow.
Interpret the data outputs from the Data Inventory...
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Full time
Contract work
Remote job
Work from home
Hybrid work
...planning, training, and performance evaluations.
Additionally, you will be responsible for the oversight and continuous improvement of ITSM processes, ensuring adherence to SLAs and KPIs, managing vendor relationships, and driving operational excellence. Key Responsibilities...
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Permanent employment
Contract work
Temporary work
Casual work
Immediate start
...-experience in ServiceNow projects
Integration project experience
ServiceNow admin certification (CSA)
ITSM Experience
Excellent problem solving & communication skill
Team lead & project management skill
Embrace...
Suggested
Full time
...troubleshooting for end users, both onsite and remote users.
Manage incoming Desk side Support Incidents & Service Requests via the ITSM Tool and provide high quality and conscientious support.
Responsible to document all troubleshooting and resolution details on the...
Suggested
Full time
Work at office
Remote job
Hybrid work
Flexible hours
Shift work
...debugging skills.
Would be good to have Energy or Mining industry experience.
You know standards like ITIL and are familiar with ITSM tools like ServiceNow and Jira Service Management
You are well versed with ITSM processes like Release Management, Change...
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Full time
Part time
Work at office
Online
Local area
Flexible hours