Average salary: $144,288 /yearly
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- ...To have confidence to work independently and have strong interpersonal skills to navigate the initial discovery and integration of core ITSM processes. Keen to get involved? You'll just need the following: Proven experience in managing and governing key ITIL processes,...SuggestedFull timePart timeFixed term contractHybrid workOnlineFlexible hours
- ...options to support balance and wellbeing Opportunities to grow your leadership capability Make an impact at Serco As our ITSM Service & Assurance Manager, you’ll lead end-to-end service management and assurance across ICT, Digital Health and MES at Fiona Stanley...SuggestedPermanent employmentFull timeHybrid workImmediate startFlexible hours
- ...challenges in government, intelligence, defence, aviation, border protection and health markets. Your New Role And Responsibilities The ITSM Specialist supports high‑quality, user‑focused IT services aligned to the ITIL 4 framework. This role provides hands‑on execution of...SuggestedPermanent employmentOnlineLocal areaImmediate start
- ...extensions! Onsite role – Canberra location! A leading Federal Government Department is seeking an experienced IT Service Management (ITSM) Advisor – Senior Service Manager Expert to shape and deliver organisational-level service management strategy, governance, and policy....SuggestedDaily paidContract work
- ...service delivery ~3 year contract!! ~Attractive hourly rate A high-profile Federal Government agency is seeking an experienced ITSM Service Manager to oversee IT service management processes supporting critical national security initiatives. This is a unique...SuggestedHourly payContract work
- ...professional experience) Typically 5–10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications, or data platforms Practical experience with relevant tools and platforms, such as: Cloud: AWS,...SuggestedFull timeHybrid work
- ...ITIL Foundation/Intermediate certification. Experience with tools such as ServiceNow, Remedy, Jira Service Management, or similar ITSM platforms. Exposure to cloud environments (Azure / AWS / GCP). Experience in regulated or high‑availability industries (Banking,...SuggestedHybrid workFlexible hours
- ...Responsibilities: Incident Management: Provide second-level support by logging and handling ICT incidents and service requests using the ITSM tool ServiceNow. Hardware & Software Support: Install and configure computer hardware, software (especially Microsoft products), and...SuggestedWork at officeLocal area
- ...~ Prior experience in pre-sales preferred ~ Certification / experience with the hyperscaler AWS, Azure, GCP ~ Service delivery, ITSM ~ SAP system operations and management ~ Experience working with regulated industries, public sector. Bring out your best SAP...SuggestedPermanent employmentFull timeHybrid workLocal areaWorldwideFlexible hours
- ...Familiarity with Microsoft Visio, ServiceNow, and Atlassian Confluence Working knowledge of Service Now or similar IT Service Management (ITSM) products Up to 25% travel Active TS/SCI with Polygraph Security+ Certification Requires a Bachelors degree and minimum 8-...SuggestedOnlineLocal areaImmediate start
- ...Familiarity with Microsoft Visio, ServiceNow, and Atlassian Confluence Working knowledge of Service Now or similar IT Service Management (ITSM) products Up to 25% travel If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the...SuggestedOnlineLocal areaImmediate start
- ...provisioning of workstations using Autopilot/Intune. Ticket management: handling incidents, service requests, and problem records through ITSM tools. On site client support: driver license and experience providing face to face support Certifications: industry-...SuggestedFull timeWork at officeShift work
- ...and 2 support to head office team members, both in person and over the phoneManage and maintain incidents, requests and updates in the ITSM system ~Set up, configure and maintain devices, user accounts and applications ~Keep ICT documentation, asset records and procurement...SuggestedPermanent employmentFull timeWork at officeOnlineFlexible hours
- ...setup Support patching cycles and endpoint compliance Maintain working knowledge of Active Directory, Microsoft 365, Intune, and ITSM tools Team Support & Knowledge Sharing Mentor and train Service Desk Analysts to build confidence and capability Create and maintain...SuggestedHybrid workWork at officeOnlineHoliday workFlexible hoursNight shift
- ...IT Operations Specialist to lead, secure, and optimise our IT environment—driving performance across infrastructure, cybersecurity, ITSM, and vendor partnerships About You and the Role: IT Operations: Oversee and optimise our IT operations to ensure high availability...SuggestedHybrid workLocal area
- ...updating CMDB/asset registers. Exposure to operational escalations, VIP support, and hybrid meeting support. Experienced working with ITSM systems (ServiceNow) Able to manage remote -based teams and uplift their capability . Naturally service focussed with excellent...Hybrid workWork at officeLocal areaRelocation
- ...· Platform Governance: Establish coding standards, configuration management, and maintain system integrity and performance (e.g., ITSM, CMDB). Technical Leadership: Act as the primary technical contact, leading design workshops and providing guidance to developers...Contract work
- ...technical information clearly to both technical and non-technical audiences. ~ Awareness of cloud computing, networking, firewalls and ITSM processes. Even if you don’t tick every box, don’t let that hold you back. If this sounds like your kind of challenge, we’d...Hybrid workHoliday workFlexible hours
- ...000 ~ Clear communicator able to translate technical detail for any audience ~ Broad understanding of cloud, networking, firewalls, ITSM and vulnerability management tools such as Rapid7, Tenable or Qualys Even if you don’t tick every box, don’t let that hold you back...Hybrid workHoliday workFlexible hours
- ...opportunities Qualifications Essential: Nil Desirable: ITIL Foundation or above, or equivalent certification in IT Service Management (ITSM) Special Conditions The role will be offered full-time (1.0 FTE) basis for up to 24 months. Satisfactory Department of Human...Full timeContract workPart timeHybrid workOverseasFlexible hours
- ...directly impact the growth of our team. You'll also take charge of improving documentation, enhancing operational reporting, and managing ITSM tickets with precision and efficiency. If you're passionate about staying ahead in a fast-paced environment and excited by the...Full timeLocal areaRemote job
$140,000 - $160,000
...aerospace or aerospace-aligned industries. An experience in scripting with Bash. Excellent customer service skills with an understanding of ITSM systems such as ServiceNow and Jira. Experience working in the defence or aerospace industry is highly regarded. This role requires...Permanent employment- ...highly desirable). Technically fluent and collaborative, with an engineering background or exposure to complex system dependencies and ITSM tools such as Jira, ServiceNow, or equivalent. Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage...Permanent employmentOnlineLocal areaImmediate start
$169,151
...in hybrid IT settings Strong problem-solving abilities and experience operating in complex, large-scale environments using Agile and ITSM frameworks (e.g. ServiceNow) Confident communication and documentation skills, able to act as a trusted advisor across diverse...Permanent employmentFull timeTemporary workHybrid workWork at officeRelocationFlexible hours- ...VMware or Hyper V) Backup and DR platforms (e.g. Veeam) Networking fundamentals Tools & Delivery PowerShell (working knowledge) ITSM platforms Documentation systems Structured incident handling Azure exposure is a bonus. Progression Opportunity This role...Hybrid workWork at officeOnlineImmediate startHoliday workFlexible hoursShift work
- ...written and verbal communication skills and ability to establish strong relationships with stakeholders Experience working with Jira, ITSM tools such as Cherwell & ServiceNow along with MS Office suite If you require any support and adjustments to participate equitably...Fixed term contractWork at officeFlexible hours
- ...technology development, engineering project management, business process and process delivery. ServiceNow architect experience especially in ITSM, CSM and ITOM, and Scoped Applications along with strong platform technical expertise in the modules with Certified Implementation...Flexible hours
- ...1–2 end‑user support across hardware, software, networks, and peripherals. Resolve incidents/SRs within SLAs and maintain accurate ITSM and CMDB records. Maintain up‑to‑date technical documentation. Identify service‑improvement opportunities and support training for...ApprenticeshipRemote jobFlexible hours
- ...service requests in line with SLAs Service Desk Operations Triage, prioritise, and escalate tickets Keep accurate records in our ITSM system Suggest improvements to enhance the user experience Collaboration & Continuous Improvement Support project work and...Hybrid workWork at officeOnlineHoliday workFlexible hoursNight shift
- ...coaching, and informal performance feedback to team members. Ensure incidents and requests are logged, updated, and resolved in the ITSM tool in line with agreed processes. Act as the first point of leadership escalation for Field Services-related issues. Our ideal...Full timeLocal areaHoliday work
GFG Alliance
Rooty Hill 2766, NSW13 days ago
