Average salary: $146,173 /yearly
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- ...service delivery ~3 year contract!! ~Attractive hourly rate A high-profile Federal Government agency is seeking an experienced ITSM Service Manager to oversee IT service management processes supporting critical national security initiatives. This is a unique...SuggestedHourly payContract work
- ...Job Description: The Service Management Process Lead / Designer is responsible for the design, implementation and enablement of ITSM processes that support effective and efficient service delivery within a multi-vendor SIAM environment. The role will lead process design...SuggestedTemporary workLocal areaFlexible hours
- ...and Knowledge Management following established standards. Manage report and communicate to senior leadership on the performance of ITSM- Problem & Knowledge processes. Identify and lead automation opportunities internally for ITSM capabilities. Govern and approve vendor...SuggestedFull timeWork at officeRemote jobFlexible hours
- ...extensions! Onsite role – Canberra location! A leading Federal Government Department is seeking an experienced IT Service Management (ITSM) Advisor – Senior Service Manager Expert to shape and deliver organisational-level service management strategy, governance, and policy....SuggestedDaily paidContract work
- ...Force operations. With 113 integrated operational spaces HQJOC relies on seamless system coordination to ensure mission success. The ITSM Change Manager plays a pivotal role in overseeing and driving change management activities across our technical teams ensuring seamless...SuggestedPermanent employmentFull timeOnlineLocal area
- ...Lead ITSM governance initiatives to ensure alignment with organizational standards and service excellence Collaborate across teams to drive consistent service management practices and continuous improvement Provide strategic oversight and guidance on ITSM processes and...SuggestedFull time
- ...health markets. Your New Role and Responsibilities We have exciting opportunity for an energetic driven and detail orientated ITSM Release Manager who is eager to be a part of a growing Service Management account. This is a new government client who is on a...SuggestedPermanent employmentFull timeOnlineLocal area
- ...in it for you? ~12-month contract with extensions ~ Work within a high-profile government program ~ Collaborate on enterprise-wide ITSM transformation initiatives ~ Exposure to Agile, DevOps, and SAFe delivery frameworks ~ Opportunity to work with modern ITSM...SuggestedWeekly payContract workHybrid workOnline
- ~18-month contract ~Attractive hourly rate | Hybrid work model based in Canberra ~Support a major Federal Government agency’s digital transformation A leading Federal Government agency is seeking multiple Service Desk Analysts to join its dynamic Operations Branch...SuggestedHourly payContract workHybrid workRemote job
- ...topology Audio Visual network requirements and general workplace tech. Relevant experience and or qualifications in ITIL framework and ITSM deployment What is an essential requirement: ~ Relevant tertiary qualifications in Information Technology or related discipline or...SuggestedPermanent employmentFull timeContract workTemporary workWork at officeWork visaFlexible hours
- ...27000 Clear communicator able to translate technical detail for any audience Broad understanding of cloud, networking, firewalls, ITSM and vulnerability management tools such as Rapid7, Tenable or Qualys Even if you don’t tick every box, don’t let that hold you back....SuggestedHybrid workHoliday workFlexible hours
- ...Now Assist product areas. What You Get to Do in This Role Develop and lead a team of ServiceNow platform Technology Workflows (eg ITSM ITOM ITAM) and Now Assist AI specialised consultants fostering values led culture with strong team engagements enablement and on-going...SuggestedFull timeWork at officeOnlineRemote jobFlexible hours
- ...desktops, patching, monitoring, backup) ~ Experience managing Microsoft 365, Intune, Teams, SharePoint, and OneDrive ~ Knowledge of ITSM/CMDB tools, patch management, and endpoint security ~ Strong problem-solving, communication, and documentation skills ~ Passion for...SuggestedPermanent employmentFull time
- ...have: Required Skills: ITIL Foundation or higher accreditation Customer Relationship Management (CRM) IT Service Management (ITSM) Services Management Team Leadership Mandatory Requirement: NV1 active and willingness to apply for NV2 clearance #LI-...SuggestedFull timeOnlineLocal area
- ...Level 12 support for enterprise or engineering systems in a secure Defence ICT environment. Sound understanding of ITIL principles and ITSM toolsets. Experience with configuration-management or engineering-data systems and workflow design. Working knowledge of ICT...SuggestedFull timeHybrid workOnlineLocal areaWorldwideHoliday workFlexible hours
- ...Your key responsibilities Resolve client requests promptly according to agreed delivery timelines and monitor all channels (Email ITSM tickets phone). Maintain accurate documentation including technical processes and support materials for client platforms. Assist...Full timeWork at officeHoliday workFlexible hours
- ...enterprise data management. ~ Strong understanding of cloud operations, platform stacks, and hyperscalers (AWS, Azure, GCP). ~ Knowledge of ITSM, service design, compliance, and cybersecurity principles. ~ Executive communication, influence, and storytelling for technical and...Permanent employmentFull timeHybrid workLocal areaWorldwideFlexible hours
- ...written communication skills. Level 1 or greater Helpdesk Experience. Experience with Cherwell service management tool or similar ITSM tools (favourable but not essential). Amazon Web Service or similar IAAS environments – favourable but not essential. Keen...Full timeWork at officeOnlineRemote job
Ambrose Construct Group Pty Ltd
Kunda Park 4556, QLD1 day ago - ...governance, and service delivery frameworks Experience within the Oil and gas subsurface industry is beneficial Familiarity with ITSM platforms, cloud services (Azure, AWS), and tools like ServiceNow, Salesforce, Power BI, and Excel Strong communication and stakeholder...Contract workTraineeshipLocal areaWork visaFlexible hours
- ...: Develop and enforce CMDB policies, standards, and ensure alignment with ITIL best practices. ~Collaboration & Support: Partner with ITSM process owners and ServiceNow teams to optimize CMDB usage and functionality. ~Reporting & Analysis: Create dashboards, analyse trends...Flexible hours
- ...Proven experience leading architectural design across diverse and complex projects. Deep understanding of Agile software development ITSM and data analytics platforms. Minimum 5 years of ServiceNow Experience is MUST with ServiceNow Certifications (prefer Certified...Full time
- ...other enterprise systems using APIs web services and other integration tools. Configuration: Configure ServiceNow modules such as ITSM ITOM HRSD and others based on client requirements. Testing and Debugging: Conduct thorough testing and debugging of ServiceNow applications...Full timeRemote jobFlexible hours
- ...enterprise software. Hands-on experience with device imaging tools (SCCM Intune MDT). Working knowledge of IT Service Management (ITSM) and Asset Management systems (e.g. ServiceNow). Troubleshooting skills for hardware software and connectivity issues. Ability to...Permanent employmentFull timeHybrid workOnlineRemote job
- ...issues. Maintain and enhance the IT Service Catalogue to ensure clarity accessibility and alignment with user needs while supporting ITSM governance activities such as knowledge management configuration management and business continuity planning. Manage team to ensure...Permanent employmentFull timeHybrid workOnlineLocal areaShift work
- ...experience ~ Prior experience in pre-sales preferred ~ Certification / experience with the hyperscaler AWS Azure GCP ~ Service delivery ITSM ~ SAP system operations and management ~ Experience working with regulated industries public sector. Bring out your best...Permanent employmentFull timeHybrid workWorldwideFlexible hours
- ...roadmaps. Lead cross-domain architecture engagements covering: ~ AI Transformation ~ Customer experience transformation ~ ITSM ITOM Sec Ops ~ GRC/IRM & ESG reporting ~ Customer Service Mgt (CSM) for Contact Centre transformation ~ Vendor &...Full timeWork at officeOnlineRemote jobFlexible hours
- ...Proven success in service measurement and reporting within large, complex organisations, with strong knowledge of reporting frameworks, ITSM platforms and data visualisation tools. Strong communication and influencing skills, with the ability to run workshops and lead...Permanent employmentFull timeTemporary workWork at officeOnlineShift workNight shiftWeekend workSundayAfternoon shift
- ...ServiceNow. Youll collaborate with technical experts to lead complex integrations and implementations while also applying your skills to ITSM ITOM applications. Key Responsibilities Work on development and implementation of new integrations manage enhancements to...Permanent employmentFull timePart timeHybrid workWork at officeOnlineFlexible hours
- ...Location - ACT, VIC, QLD, NSW (Hybrid) · Must be able to obtain baseline clearance What’s in it for you? · Tech focus: ServiceNow, ITSM, workflow automation, enterprise integrations · Impact: Work on large-scale digital transformation initiatives · Flexibility:...Weekly payContract workHybrid workWork at officeOnline
- ...Identify improvement opportunities and participate in Major Incident Management, Post Incident Management, Problem Management and other ITSM processes Provide relevant reporting to the IT Leadership Team and senior management Proactively address “hotspots” across the...TraineeshipWork at office
