Average salary: $225,000 /yearly
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- ...professional experience) Typically 5–10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications, or data platforms Practical experience with relevant tools and platforms, such as: Cloud: AWS,...SuggestedFull timeHybrid work
- ...opportunities Qualifications Essential: Nil Desirable: ITIL Foundation or above, or equivalent certification in IT Service Management (ITSM) Special Conditions The role will be offered full-time (1.0 FTE) basis for up to 24 months. Satisfactory Department of Human...SuggestedFull timeContract workPart timeHybrid workOverseasFlexible hours
- ...You will demonstrate: Strong experience with JIRA Service Management (configuration and rollout) Proven delivery of service desk / ITSM implementations Expertise in end-to-end service design and process mapping Ability to translate policy, risk and regulatory...SuggestedFull timeContract work
- ...What you’ll do At the moment, as Solution Architect, you will be focused on: Define the target ServiceNow architecture for ITSM/ITOM/ITBM (and other modules as needed) including data model, CMDB design, security model, tenancy, and scalability considerations....SuggestedFor contractorsRemote job
- ...calendars, shifts, and territories. Familiarity with the Objects, Flows, and Permission Sets as it relates to FSE integration. Support & ITSM Skills: Hands-on experience with L2 application support processes including incident, problem, and change management. Clear...SuggestedContract workOnlineShift work
- ...Troubleshoot and optimise configurations Support transition to BAU teams post-implementation What You Bring You are a hands-on ITSM specialist who can design and build service desk solutions that are both practical and scalable. You will demonstrate: Strong...SuggestedFull timeContract work