Average salary: $77,896 /yearly
More statsSearch Results: 7 vacancies
...Manage and resolve first and second level software support requests.
Respond to customer phone calls and e-mails through our Helpdesk system and liaise with internal staff to triage and resolve technical support issues (remedial or add, move and change)
Perform troubleshooting...
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Permanent employment
Work from home
Worldwide
Home office
Hybrid work
Flexible hours
...coordinate with learners and vendors, and ensure that logistics are managed efficiently.
~Monitor and respond to internal inquiries (Helpdesk).
What you’ll bring
~A genuine passion for helping others learn, develop, and thrive at work.
~Skills in document...
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Permanent employment
Work at office
Immediate start
Work from home
Relocation package
Flexible hours
...support structure. This role specifically focuses on addressing and resolving intermediate to complex technical issues. The Level 2 Helpdesk Engineer is tasked with troubleshooting and resolving problems involving cloud infrastructure, SaaS platforms, server systems, networks...
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Full time
Shift work
...business is an NFP organization and is looking for its next NOC Support Engineer.
The Role
Our client is seeking a highly motivated helpdesk support individual who is keen to build their career in IT across multiple platforms and technologies. The successful candidate will...
Suggested
Permanent employment
Full time
Holiday work
Night shift
...with other team members to ensure fixes targeted for specific release is being progressed, and that SLA are met.
General
Ensure Helpdesk documentation is kept up to date.
Maintain currency of knowledge relating to technologies of relevance to the solution
Support...
Suggested
Work at office
Online
Flexible hours
$60,000
...position you will be required to;
~Managed Service Provider experience is advantageous
~Minimum 1 year of experience as a Level 1 Helpdesk support analyst
~Microsoft stack (Exchange, 365 administration etc)
~Basic network troubleshooting
~Basic VOIP telephone system support...
Suggested
Permanent employment
Full time
Online
Remote job
...Citrix hosted desktop environments
Desktop hardware configuring & troubleshooting
Proven track record of success in a Helpdesk/Service Desk environment
The following would also be viewed advantageously:
Experience and strong working knowledge of ticketing...
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Contract work
Immediate start