Average salary: $75,357 /yearly
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- ...SaaS platforms or digital tools ~ Strong troubleshooting and problem-solving skills ~ Experience handling tickets and using CRM/helpdesk systems ~ Native or near-native CX communication skills (verbal and written) ~ Comfortable working with structured workflows and...SuggestedFull timeContract workRemote jobWork from home
- ...mirroring and other remote access applications for worldwide sites Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Maintains current knowledge of relevant technology as assigned May coach and provide guidance...SuggestedWork at officeRemote jobWorldwide
- ...environment and take pride in delivering reliable efficient IT support. You will bring 2 years of experience in an IT support or helpdesk role with strong knowledge of Windows operating systems Office 365 AWS and Active Directory. Additionally you have had exposure to...SuggestedFull timeWork at officeRemote jobHoliday work
- ...work : every day brings variety with new clients, problems, and technologies to solve Why Join efex? This is more than just a helpdesk role; it’s an opportunity to grow with one of Australia’s fastest-growing MSPs. You’ll gain exposure to diverse environments and...SuggestedPermanent employmentFull timeLocal areaRemote job
- ...youll find plenty to discover in a dynamic team that thrives on helping people. What youll do As a Technical Specialist (Level 2 HelpDesk) youll bring your strong technical expertise and collaborative mindset to resolve complex technical issues ensuring clients receive...SuggestedFull timeHybrid workWork at officeLocal areaImmediate startRemote jobFlexible hours
$39 - $41 per hour
...complex IT solutions to customers without an IT Background, combining with your technical insight and previous experience working on a helpdesk to help support customer needs. What's on offer? A fast-paced environment with an inclusive and diverse culture coupled with an...SuggestedTemporary workLocal areaFlexible hours- ...documentation sharp and up to date. Staying abreast of the latest in technology. What Youll Bring Hands-on experience in Helpdesk or Service Desk support roles preferably within an MSP environment or fast paced large sized business. Demonstrated experience installing...SuggestedFull timeWork at officeImmediate startRemote jobFlexible hours
- ...on impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite which provides AI enhanced support for the more complex or high...SuggestedFull timeHybrid workWork at officeLocal areaFlexible hours2 days week3 days weekWeekday work
- ...include: Managing and resolving first and second tier level IT support requests Responding to phone calls and e-mails through the Helpdesk from clients and internal staff regarding technical support issues (remedial or add move and change) Troubleshooting issues related...SuggestedFull timeHybrid workWork at officeOnlineImmediate startWork from home
$50,000 - $70,000
...start your own business, do not apply. If you have no sense of humour, you guessed it, do not apply. You'll be working on: Helpdesk Support Level 1 & 2 & 3 Support. Setup & Support Server Environments 2012 ,2016, 2019 environments, Hyper-V, SQL, Exchange 3...SuggestedFull timeWork at officeWork from home- ...A DIFFERENCE As an IT Technician youll work closely with the IT Manager to: Provide Level 1 and 2 technical support and manage helpdesk requests Troubleshoot and resolve software hardware and network issues Support and maintain Microsoft 365 cloud and on-premises...SuggestedFull timePart timeFlexible hoursSunday
- ...Knowledge and/or experience in utilising Management and Monitoring tools e.g. Spectrum, OpsRamp, AIOps Experience in utilising Helpdesk tools such as Service Now, CA Tools, Remedy or Clarify ITIL certification is desired Current or reinstatable AGSVA Security Clearance...SuggestedFlexible hoursShift work
- ...professionalism are essential. Key Responsibilities Provide responsive onsite and remote IT support to legal staff Manage and resolve helpdesk requests within agreed timeframes Troubleshoot desktop, application, and connectivity issues Set up and support laptops, mobile...SuggestedHybrid workRemote jobFlexible hours
- Purpose of Position To provide technical assistance and support via phone, email or chat, to end-users who are experiencing computer hardware, software, or network-related issues. Their primary goal is to resolve technical problems and ensure that computer systems and networks...SuggestedPermanent employmentFull timeWork at officeRemote job
- ...provision of technical support to grape and wine industry personnel. This position will respond to enquiries received through the AWRI helpdesk regarding viticultural practices. It will also support content development and delivery of viticultural extension and practice change...SuggestedFull timeOnline
- ...interpersonal skills. Ability to work in a fast-paced and dynamic environment. Knowledge of IT service management tools (e.g. Freshservice Helpdesk). Plus the following generic criteria: Knowledge of WHS and equity principles in the workplace. Respect and uphold the ethos...Permanent employmentFull timeHybrid workRelocationHoliday work
- ...guests and colleagues get the timely help they need. The role As part of our ICT team, you will: Triage and resolve helpdesk tickets with clear updates and documented solutions. Troubleshoot hardware/software issues and complete scheduled maintenance,...Permanent employmentFull timeWork at officeRemote job
- ...emergencies. About you ~5 years of relevant IT experience in help desk environment ~1+ years experience leading and managing IT helpdesk teams. ~ Qualifications in Information Technology or equivalent Intermediate computer hardware and software installation skills ~...Full timeNo agencyOnlineImmediate start
- ...Qualifications : Bachelors degree in IT Computer Science or equivalent experience Demonstrated experience in technical support or helpdesk environments Proven experience leading regional IT support within a corporate or enterprise setting Strong technical capability...Full timeLocal areaRemote jobFlexible hours
- ...Maintain accurate documentation of IT processes, assets, and configurations What you’ll bring: ~3-5+ years’ experience in IT helpdesk, internal IT, or managed service environments ~ Bachelor’s degree in IT, Computer Science, or a relevant technical discipline ~ Sound...Permanent employmentFull timeHybrid workRemote jobWork from homeWorldwideHome officeFlexible hours
- ...IT Helpdesk Level 1(Service Engineer) Based in Wagga Wagga or Albury-Wodonga Full-time hands-on technical role providing IT support across multiple systems Backfill due to an internal promotion join a growing team where career development is supported ABOUT MICROTECHDPS...Full timeWork at officeLocal area
$61,000 - $73,000
...assisting with incident resolution and service improvements. You will assist with setting up and maintaining systems, providing helpdesk support, and supporting network and communications technologies. Your work will also include helping with meeting room systems, events...Permanent employmentFull timePart timeHybrid workWork at officeOnlineRemote jobFlexible hours- ...internal stakeholders as one of our onsite IT support officers. Showcase your experience in IT as our newest Operations Officer (Senior Helpdesk) as you will play an important role in assisting the team meet increasing demands for ICT support. Your previous work experience in a...Full timeNo agencyOnline
- ...skills. Ability to clearly document problems and solutions. Strong verbal and written communication skills. Level 1 or greater Helpdesk Experience. Experience with Cherwell service management tool or similar ITSM tools (favourable but not essential). Amazon Web...Full timeWork at officeOnlineRemote job
- Technical Programme Delivery provides a broad spectrum with varied skills ideas and experiences. Deliver value to our customers at the right time by using the most appropriate frameworks tools and stream includes those who are individual contributors with main emphasis on...Full time
$300 - $315 per day
Randstad is currently working with a large public sector client to find a Level 2 Helpdesk/ IT Support Officer. This is for a short term contract (2 months) based in St Lucia, Brisbane. Role Overview: The IT Support Officer role involves providing level 2 technical support...Full timeContract workTemporary work- ...Your new role We are seeking a Cyber Security Analyst to act as the Security Subject-Matter Expert (SME) within the Helpdesk team. In this permanent position, you will be responsible for monitoring and responding to security incidents across client environments...Permanent employmentFull time
$26,033 - $39,050
Ready to use your IT skills to make a meaningful impact in Christian ministry? Morling College is a multi-campus Christian higher education provider, committed to equipping God’s people for ministry and mission. We’re seeking two part-time IT Support Technicians to join...Permanent employmentPart timeWork at officeLocal area2 days week3 days weekChristmas work- The opportunity Were seeking a driven Drill Technical Specialist – to support our Heavy Mobile Equipment (HME) team. This is a permanent position on an 8/6 roster FIFO from Perth. In this role youll be responsible for: Ensuring proactive, predictive and preventative...Permanent employmentFull timeWork at officeImmediate startWorldwide
- We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 1...Full timeLocal areaWork from homeFlexible hours

