Average salary: $64,999 /yearly
More stats ...software and related environmental issues as reported by our clients in a high-volume, transactional environment.
We are looking for two HelpDesk roles available to support our Family Law and Property teams.
What you'll do
Provide excellent customer service whilst...
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...Helpdesk Analyst
Employment Type: Full time (35 hours per week)
Duration: Continuing
Remuneration: Level 5 $82,818 - $93,711 (depending on experience) + 17% super + leave loading
Location: Kensington, NSW
Why Your Role Matters:
The Finance Operations function...
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Christmas work
...IT Helpdesk Technician Opportunity
Your new company An exciting new opportunity is available for an IT Helpdesk Technician at a Government Organisation. This is a permanent position based near the Sydney CBD and offers a modern working environment and excellent opportunities...
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This is a great opportunity for a customer focused Helpdesk (L1&2) professional to work within a small but dedicated team of specialists for a global provider in digital content management solutions.
We are seeking to appoint a Junior Help Desk professional to join our Global...
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Full time
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Immediate start
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Flexible hours
Working Monday to Friday
$90,000 - $95,000
...technology solutions - including IT Services, Managed Services, Test Automation, Salesforce, Cyber Security, Web and Digital Development, Helpdesk Support Services and much more. As a result of ongoing growth, we are looking for highly motivated, customer-focused, results driven...
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$110,000 - $120,000
...technology solutions - including IT Services, Managed Services, Test Automation, Salesforce, Cyber Security, Web and Digital Development, Helpdesk Support Services and much more.
As a result of ongoing growth, we are looking for highly motivated, customer-focused, results...
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...Leadership Expert:â¯Guide our Workplace & Property Services team to deliver exceptional customer service through our internal facilities helpdesk.
~Contractor Specialist:â¯Oversee the entire contractor lifecycle - from development and implementation to management and...
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...providers for timely repairs under warranty agreements.
Contribute to the overall strategy for improving customer support and enhancing helpdesk processes.
Deploy firmware updates, security patches, and software maintenance.
Investigate and adopt new technologies to...
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...sites nationally, 4 of these are virtual offices.
Duties include and are not limited to the Coordination of the Facilities Helpdesk, the outsourcing of repairs and maintenance work, maintaining stock levels for kitchens and utility areas, supervising the issuance of...
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...review.
Antivirus / WAF / Intrusion detection
Apply the security Patches and update.
People
Onboarding and offboarding
Helpdesk/Support
Are you the one?
You’ll be a great fit if you have:
~ Tertiary qualifications in Information Technology or Computer...
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Online
Work from home
Home office
Flexible hours
$45 per hour
...Windows 10, Microsoft 365, hardware, software, print devices, mobile devices, and other supported systems.
Answer phone calls to the Helpdesk, troubleshoot issues, and provide timely updates to users.
Ensure accurate recording of all incidents and service requests in...
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Hourly pay
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Visa sponsorship
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...escalate within the IT department if required
Incident Management- Handle questions, requests, and incidents on request of the User or Helpdesk
Configure end-user computing devices (PC's, phones, tablets, subscriptions for users). Lenovo laptop/workstations, Apple iPad /...
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3 days week
...ticketing system at a level 1 capacity, according to internal SLA policies.
Communicate with customers through tickets within the ITSM helpdesk but also in-person, via instant messaging, and over the phone.
Troubleshooting general IT issues with hardware and peripherals and...
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...Join our team!
You'll work across different platforms providing onsite helpdesk, level 2 and level 3 technical support to NIDA staff and students, with IT Systems implementation and maintenance as required.
About You
Essential:
• Overall understanding of IT systems...
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...align support services and share best practices, ensuring consistency and quality of service across all regions.
Manage the IT helpdesk operations, including monitoring service level agreements (SLAs) to ensure targets are met and identifying areas for improvement....
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Full time
$70,000
...live site
• Producing and running system and network monitoring reports and utilities
• Accurately administrating and managing the Helpdesk system and processes
• Providing client support to users and ensuring that user’s requests are understood, properly documented and...
Full time
Immediate start
Day shift
Weekday work
...of Oracle Cloud
Strong experience and Functional knowledge of Oracle Cloud HCM cloud - Absence ,Compensation, Core HR, HR Helpdesk, Learning, Onboarding, Oracle Time and Labor (OTL), Recruitment ,Career Development, Goals, Performance management, Succession Planning...
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...years+ of either Customer Success, Sales and Account Management experience or a client support function
~ Education/Training or Helpdesk experience, supporting end-users and complex software programs (e.g. School Management Systems, ERP's or CRM's)
~ Empathy and strong...
Full time
Work at office
Online
Local area
Immediate start
Remote job
Worldwide
No agency
Hybrid work
Flexible hours
...Setup and trouble shoot audio visual and video conferencing systems
- Onboarding & off boarding users
- Monitor & responding to helpdesk email/tickets/calls
Required background / knowledge / experience / personal qualities
- Experience working in a legal or professional...
Full time
Work at office
Remote job
Hybrid work
$70,000 - $80,000
...of contact for all technical incidents and requests from the business.
Become a senior leader by supporting your direct reporting HelpDesk Team Members in training and providing assistance as needed.
Provision, document, and support computing endpoints (laptops, mobile...
Permanent employment
Full time
Work at office
Local area
Remote job
Work from home
Free visa
Flexible hours
Working Monday to Friday
...support your personal career growth and plan for your promotion!
How you will add value:
~Manage the daily operations of the IT Helpdesk including IT service management processes, continuous improvement and staff coaching, training and development
~Ensure the network,...
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Hybrid work
...also provide support with system administration, including the day-to-day management of the Financial Advisory / Restructuring Advisory Helpdesk.
Key responsibilities
Provide clerical support on formal insolvency appointments and day-to-day...
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Full time
Work at office
Hybrid work
Flexible hours
...~1-3 years of experience in a technical support or operations role desired.
~ Strong technical skills, including experience with helpdesk ticketing systems and workflow management tools.
~ Knowledge of networking, operating systems, and software applications.
~ Apple...
Full time
Work at office
Local area
Immediate start
Holiday work
Day shift
Afternoon shift
Working Monday to Friday
...expectations are set and met and keeping weekly open tickets to less than 10
~Mentor staff to improve the capabilities and usefulness of the Helpdesk team
~Manage the operational and commercial performance of existing Network, Telecommunications, Hardware and Infrastructure vendors...
Remote job
...possible solutions
Proactively look for ways to enhance customers usage of the application
In case of software defect, create helpdesk ticket including a test case that explains the issue; demonstrate the issue to Product Support team if needed
Organise for the...
Permanent employment
Full time
Work at office
Hybrid work
2 days week
...Excellent PC and data entry skills
· Working knowledge of MS Office
JOB DUTIES & RESPONSIBILITIES
· Effectively resolve L1 helpdesk queries as per deliverables outlined
· Ensure appropriate documentation of the interaction on the customer’s account in the...
Full time
Work at office
Shift work
Rotating shift
...leadership team, and business partners in Finance, HR, Procurement and IT to drive quality outcomes.
Help desk Management - Oversee helpdesk operations, ensuring timely and effective resolution of user queries and technical issues. Collaborate with cross-functional teams to...
Full time
Contract work
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...effective communication.
Ensure your time sheets are entered on time and are correct.
Experience and Skills:
The wide range of tasks the Helpdesk will be involved with include:
Degree / Diploma or Post Graduate qualification – IT, Business Management & Project Management
2-3...
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Full time
Contract work
Work at office
Immediate start
Hybrid work
Flexible hours
...in and around the use of FactSet.
Answering day-to-day client queries and providing creative and complex solutions through our helpdesk.
The ideal Client Solutions Associate possesses the following qualifications:
Fresh graduates or investment professionals...
Full time