Average salary: $116,533 /yearly
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- ...and Knowledge Management following established standards. Manage report and communicate to senior leadership on the performance of ITSM- Problem & Knowledge processes. Identify and lead automation opportunities internally for ITSM capabilities. Govern and approve vendor...SuggestedFull timeWork at officeRemote jobFlexible hours
- ...contract with potential extensions ~ Work within a high-profile government transformation program ~ Collaborate on enterprise-wide ITSM process design and optimisation initiatives ~ Exposure to Agile, DevOps, and SAFe delivery frameworks ~ Opportunity to work with modern...SuggestedWeekly payContract workOnline
- ...desktops, patching, monitoring, backup) ~ Experience managing Microsoft 365, Intune, Teams, SharePoint, and OneDrive ~ Knowledge of ITSM/CMDB tools, patch management, and endpoint security ~ Strong problem-solving, communication, and documentation skills ~ Passion for...SuggestedPermanent employmentFull time
- ...: Develop and enforce CMDB policies, standards, and ensure alignment with ITIL best practices. ~Collaboration & Support: Partner with ITSM process owners and ServiceNow teams to optimize CMDB usage and functionality. ~Reporting & Analysis: Create dashboards, analyse trends...SuggestedFlexible hours
- ...legacy modernisation Risk and compliance automation Customer service transformation Identity, access, and onboarding workflows ITSM, ITOM, SecOps GRC/IRM & ESG reporting Customer Service Management (CSM) for Contact Centre transformation Vendor & procurement...SuggestedWork at officeOnlineRemote jobFlexible hours
- ...build, implementation and support. It’s hard to beat time on the tools! Product expertise across multiple ServiceNow modules (including ITSM, ITOM, ITAM, CSM, HRSD, WHS, SPM, LSD, IRM, SIR, PSDS, WDF, Now Assist, and so on) is highly desirable. As this is a senior role, we...SuggestedPermanent employmentFull timeHybrid workWork at officeOnlineFlexible hours
- ...Design, develop, and optimize ServiceNow solutions across ITSM, ITOM, and CMDB modules with scripting, automation, and integration expertise. · Module Configuration: Configure core ITSM modules such as Incident, Problem, Change, Request, and CMDB. · Scripting & Automation...Suggested
- ...enterprise software. Hands-on experience with device imaging tools (SCCM Intune MDT). Working knowledge of IT Service Management (ITSM) and Asset Management systems (e.g. ServiceNow). Troubleshooting skills for hardware software and connectivity issues. Ability to...SuggestedPermanent employmentFull timeHybrid workOnlineRemote job
- ...other enterprise systems using APIs web services and other integration tools. Configuration: Configure ServiceNow modules such as ITSM ITOM HRSD and others based on client requirements. Testing and Debugging: Conduct thorough testing and debugging of ServiceNow applications...SuggestedFull timeRemote jobFlexible hours
- ...Proven experience leading architectural design across diverse and complex projects. Deep understanding of Agile software development ITSM and data analytics platforms. Minimum 5 years of ServiceNow Experience is MUST with ServiceNow Certifications (prefer Certified...SuggestedFull time
- ...experience ~ Prior experience in pre-sales preferred ~ Certification / experience with the hyperscaler AWS Azure GCP ~ Service delivery ITSM ~ SAP system operations and management ~ Experience working with regulated industries public sector. Bring out your best...SuggestedPermanent employmentFull timeHybrid workWorldwideFlexible hours
- ...Location - ACT, VIC, QLD, NSW (Hybrid) · Must be able to obtain baseline clearance What’s in it for you? · Tech focus: ServiceNow, ITSM, workflow automation, enterprise integrations · Impact: Work on large-scale digital transformation initiatives · Flexibility:...SuggestedWeekly payContract workHybrid workWork at officeOnline
- ...you will need: ~8 years of Telecommunications and/or IT operational experience ~5 years of service management experience in an ITIL/ITSM environment including incident change and problem management ~ Experience in operational service design within a Telco/IT environment...SuggestedFull timeRemote jobFlexible hours
- ...Service Desk functions and partnering with Managed Service Providers in complex technical environments. Possess strong knowledge of ITSM frameworks such as ITIL and COBIT with ITIL V4 certification highly desirable. Are skilled in leveraging enterprise service management...SuggestedFull timeWork from homeFlexible hours
- ...Enjoy partnering with business units to uplift digital literacy and drive adoption of new features. Desirable: Experience with ITSM tools (e.g. ServiceNow) and Agile ways of working. Exposure to Human-Centred Design (HCD) or Service Design practices to inform solutions...SuggestedFull timeWork from homeFlexible hours
- ...~5 years of hands-on experience with ServiceNow development and configuration. ~ Strong knowledge of ServiceNow modules including ITSM FSM CSM ASM. ~ Experience with ServiceNow Mobile App Builder and UI Builder. ~ Proficiency in JavaScript GlideScript HTML CSS and REST...Full timeHybrid workWork at officeOnlineFlexible hours3 days week
- ...environments, including backup and recovery, performance tuning, and high availability configurations. Familiarity with IT Service Management (ITSM) and ITIL frameworks. ITIL v4 certification is preferred or must be obtained within 8 weeks of starting the role. Strong...Temporary workLocal areaFlexible hoursShift work
- ...Permanent Position | Financial Services Melbourne CBD Location | Hybrid Working From Home ServiceNow | ServiceNow GRC | ITSM & ITOM Modules The Role: The ServiceNow Developer will be responsible for designing, building, and enhancing enterprise workflows on the ServiceNow...Permanent employmentHybrid workWork from home
- ...Tertiary qualifications in Business Analytics Information Technology Project Management or a related discipline. Experience in ITIL/ITSM processes and driving service initiatives. Proven track record in project management organisational change and continuous improvement...Hourly payPermanent employmentFull timeLocal areaFlexible hours
- ...What is in it for you? · Permanent role with long-term career growth and stability · Opportunity to lead enterprise-scale ITSM process design and optimisation across a multi-vendor SIAM environment · Influence major transformation programs and uplift service maturity across...Weekly payPermanent employmentOnline
- ...values. What you’ll bring: • Tertiary qualification in Business, IT, Customer Service Management, or a related field. • ITIL 4 or ITSM certification (desirable). • Proven experience managing a helpdesk or frontline support team in a fast-paced environment. • Strong...
- ...or equivalent experience with strong emphasis supporting Microsoft Windows ~ Ability to manage team priorities and tasks leveraging ITSM ticketing software and workflow processes to ensure adherence to Service Level Agreements ~ Ability to provide training and feedback,...Work at officeRemote jobOffshoreFlexible hours
- ...logs, CLI) ~ Basic to intermediate infrastructure and networking knowledge ~ SQL scripting and database familiarity ~ Cloud experience, preferably Microsoft Azure ~ ITSM knowledge and ticketing systems (Jira – plus) ~ Strong communication and problem-solving skills...
$800 - $1,000 per day
...architect driving the Technology Simplification Program, with a specific focus on the mission-critical integration between ServiceNow (ITSM) and Salesforce (Student Lifecycle/SLC). This isn't just about replacing legacy systems; it’s about architecting a unified digital ecosystem...Full timeContract workHybrid workFlexible hours- ...components. Strong proficiency in JavaScript, HTML, CSS, and other web technologies. Experience with ServiceNow modules such as ITSM, ITOM, ITBM, and CSM. Ability to write and maintain technical documentation for developed solutions. Experience with version...Full timeFlexible hours
- ...supportive environment. Resolve client requests in a timely manner based on agreed delivery dates Monitor client requests (Email ITSM Tickets Phone calls) Conduct investigations into incidents to ensure they are not repeated Support Service Delivery Managers to create...Full timeHybrid workFlexible hours
- ...applications. Incident & Service Management: Manage and resolve incidents, service requests, and change requests using established ITSM processes. Prioritise issues effectively based on business impact. System Collaboration: Collaborate closely with business users, implementation...Contract workTemporary workHybrid work
- ...to the growth of companys culture and ways of working. Requirements and Experience ~ ServiceNow CSA ~ ServiceNow CIS x 2 - ITSM + HRSD or CSM ~ ServiceNow Pro Suite x 1- ITSM ~ ServiceNow Pro Plus Suite x 1- ITSM ~ IT Degree, relevant tertiary education in...Hybrid workFlexible hours
- ...Role Overview : We are seeking expressions of interest from experienced professionals to join our team in a ServiceNow Developer, ITSM Consultant, or Architect role. In this position, you will play a key role in implementing, configuring, and maintaining the ServiceNow...Online
- ...About the Opportunity As a SIAM Change Coordinator you will play a pivotal role in supporting the SIAM Change Enablement practice and ITSM governance across internal technical teams and external service providers. This role ensures effective coordination of changes...Full timeWork from homeFlexible hours