...experience:
~Background as a Senior Technical Consultant with extensive ServiceNow experience
~The candidate will hold CSA and CIS - ITSM certifications
~Experience with Flow and Workflow, Service Catalog and Web Service integrations using REST APIs, ideally experience with...
Suggested
Contract work
Online
Work from home
...responsible for the build and maintenance of enterprise scale ServiceNow Platform serving multiple capabilities across the bank including ITSM/ITOM, IRM, SecOps, and Employee workflow modules.
As a Staff Systems Engineer, you'll undertake solution design and...
Suggested
Full time
Part time
Work at office
Online
Flexible hours
...up a service desk, continuously adapt to scale needs, and deliver outstanding service experiences without the complexity of traditional ITSM solutions. By connecting Dev and Ops, JSM accelerates critical development work, eliminates toil, and tracks changes with ease, with a...
Suggested
Full time
Work at office
Remote job
...ServiceNow support SME with hands on expertise in ITSM and SecOps modules
Manage ServiceNow installations for the cyber and strategic risk teams
Create gotomarket proofofconcept applications on the ServiceNow platform
Create rational competentbased technological...
Suggested
Full time
Immediate start
...knowledge of ServiceNow modules including Employer Centre, HR Service Delivery, Service Catalog/Portal, and HR Mobile & Chatbots. Exposure to ITSM, ITOM, CMDB, Report/ Performance Analytics is preferred.
Knowledge of REST, and API design best practices. Understanding of event...
Suggested
Online
Hybrid work
Flexible hours
...people, shareholders, partners and communities. Visit us at
Job Summary:
We are seeking an experienced ITIL IT Service Management (ITSM) Incident & Problem Process Specialist to join our team. The incumbent will be responsible for designing, implementing, and optimizing...
Suggested
Full time
...Good analytical skills with attention to detail
Good presentation skills
Ability to prioritize work load
Understanding of ITSM
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Bachelor’s degree or technical institute...
Suggested
Permanent employment
Full time
Temporary work
Online
Local area
Shift work
3 days week
$18,550
...experience.
~5 or more years of experience as a Business Analyst.
~ Proven experience in defining and deploying 'to be' best practice ITSM and HR processes.
~ Strong understanding and experience with leading ITSM toolsets such as ServiceNow.
~ Solid experience in...
Suggested
Full time
Contract work
Fixed term contract
Hybrid work
Flexible hours
...Role: Junior Associate
Location: Sydney, Australia
Skills-
Understanding of ITSM process
Understanding of Ops Ram and Service Now
Hands on experience of Active directory, Exchange, O365 (new user ID creation) etc
Experience: Minimum 2-4 years of Relevant Data...
Suggested
Full time
Contract work
Work at office
Flexible hours
Shift work
...case progresses, notifying of any delays;
All customer interactions and activities are logged and maintained in the correct client ITSM tool;
Ensure prompt escalation of any operational issues;
Ensure that all Timesheets and project efforts are accurately recorded...
Suggested
Work at office
Relocation
Flexible hours
...Create and update documentation to maintain best practices and knowledge within the team.
Establish a service request process using ITSM software (e.g., Jira).
Your skills & experience:
Extensive enterprise-wide IT infrastructure knowledge and experience,...
Suggested
Full time
Overseas
Hybrid work
Flexible hours
...decision makers including CTOs, CIOs, CISOs, etc.
Proven sales success with SaaS and IT management solutions. Previous experience with ITSM/ITAM/SAM and/or Security, Governance, and Compliance solutions is a plus.
You have a good understanding of the MSP (Managed Service...
Suggested
Full time
Remote job
Shift work
$79,032 - $86,539
...to Tier 2 IT support teams.
Data entry of information and actions taken in real time for every customer interaction in a web based ITSM application and making triage decisions on categorisation, prioritisation, and allocation of work to the correct Tier 2 IT support team...
Suggested
Full time
Temporary work
Online
Hybrid work
Flexible hours
...ITSM is a well-established online marketing and services management company based in Darlinghurst that employs a wide variety of highly skilled, motivated, and driven individuals who thrive on working in a friendly, challenging, and fast-paced environment. We are defined by...
Suggested
Permanent employment
Work at office
Online
Work visa
...implement customizations.
Requirements
Minimum of 3 years of experience as a Remedy Developer.
Strong knowledge of Remedy ITSM modules including Incident Management, Change Management, and Service Request Management.
Experience in customizing Remedy...
Suggested
Full time
Flexible hours
...AWS/Azure cloud technologies
F5
JBoss
NetApp Cloud Insight
Key management systems
Active Directory
Working with formal ITSM processes using Jira or SNOW
What we offer you:
Work from home arrangement and a flexible, supportive team environment
Great...
Full time
Online
Local area
Work from home
Flexible hours
...ITSM Corp is looking for a Business Development Manager to join our team!
This role is going to play an essential role in our business, so if you are a person who is up to the challenge of building success from scratch to higher heights, then read further!
What we are looking...
Full time
Remote job
Overseas
Offshore
Flexible hours
$450 per day
...web, chat, email, case updates, as well as direct telephone support.
Skills required:
A fundamental understanding of ITSM, ITIL, or CMDB
Ability to troubleshoot difficult technical issues with ease and complexity.
Ability to read basic Java/...
Permanent employment
Contract work
Remote job
Hybrid work
...in Azure is preferred, while experience with other leading cloud platforms (AWS or GCP) is advantageous.
Demonstrated experience on ITSM tools like JIRA, ServiceNow etc.
ITIL certification preferred.
Python and Ansible for automation.
Kubernetes.
Scripting experience...
Remote job
Hybrid work
...customer service through adherence to Datacom’s Configuration Management service delivery methodology and processes.
Experience in ITSM technologies and their capabilities, in particular, Cherwell and ServiceNow.
Interpret the data outputs from the Data Inventory...
Full time
Contract work
Remote job
Work from home
Hybrid work
...’s
To take ownership of user problems and be proactive when dealing with user issues.
Ensure all tickets are recorded within the ITSM tool and all information relating to incidents, service requests or changes is up to date.
Analyse call tickets/requests to detect common...
Work at office
Immediate start
Worldwide
...or equivalent experience
Experience in a Microsoft environment
Experience with Windows 10 and iPhones
Experience with an ITSM ticketing tool
Experience working in government/public sector
Must be a Citizen
What you'll get in return
Be...
Full time
Contract work
Hybrid work
Flexible hours
...presentations
Knowledge of some of the following technology domains: EDR, SIEM, SOAR, Penetration Testing, Vulnerability Scanning, ITSM, CMDB, Firewalls and PAM.
Knowledge of cloud architecture and controls within AWS, Azure and GCP
Broad knowledge of the security...
Visa sponsorship
Hybrid work
...years’ industry experience as a Solution architect
• At least 2 years’ experience designing solutions involving IT Service Management (ITSM).
• Solution Architecture experience covering ServiceNow solutions, including integrations with other systems.
• Experience with...
Full time
Fixed term contract
Immediate start
Hybrid work
Flexible hours
...understand and articulate the implications of emerging technology and social shifts
Understanding of Observability, Automation and ITSM
Familiarity with technologies such as ServiceNow, Microsoft Power Automate/Logic Apps and observability tooling, AppDynamics,...
Full time
Flexible hours
Shift work
...roadmap
Qualifications & Certifications:
IT Degree or relevant tertiary education in Computer Science
ServiceNow CSA + CIS ITSM + 1 other product CIS
ServiceNow sales & presales accreditation in 2+ Product lines
ITIL Foundation Certified
Bonus Points:...
Work at office
Flexible hours
...environment
Working knowledge of ITIL incident, problem, and release management processes and procedures
Fundamental understanding of ITSM
Fundamental ServiceNow knowledge
Linux administration operating knowledge (desirable)
RDBMS Concepts and management...
Full time
...adherence to continuous Workplace Health and Safety culture
• Understanding, maintaining, and monitoring IT requests via the company ITSM (Ivanti)
• Remote device support and configuration using a various methods and applications
• Potential involvement in project works...
Temporary work
Part time
Casual work
Work at office
Remote job
Flexible hours
...figure out the problem-solution fit through exploration, experimentation and validation with customers.
Work to deeply understand the ITSM/ESM space and stay on top of trends and identify opportunities that can propel the industry forward.
Move fast to validate the...
Full time
Remote job
...ensuring the stability, performance, and reliability of our financial applications. Leveraging your expertise in IT service management (ITSM), ITIL, and service delivery, you will collaborate with cross-functional teams to gather requirements, analyse business processes, and...
Full time