Average salary: $75,000 /yearly
More statsSearch Results: 26 vacancies
...solutions, we help our clients optimize their IT infrastructure and achieve their business objectives. We are currently seeking a talented Helpdesk Engineer to join our dynamic team in Sydney.
Job Description:
As a Helpdesk Engineer at Comwire IT, you will play a key role...
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Permanent employment
Full time
Work at office
Remote job
Are you a technical whizz looking for a new challenge?
Deliver exceptional customer service to troubleshoot our clients’ issues
Be part of a supportive and nurturing team
ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions ...
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Full time
Work at office
This is a great opportunity for a customer focused Helpdesk (L1&2) professional to work within a small but dedicated team of specialists for a global provider in digital content management solutions.
We are seeking to appoint a Junior Help Desk professional to join our Global...
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Permanent employment
Full time
Work at office
Immediate start
Hybrid work
Flexible hours
Working Monday to Friday
...Advanced Word skills including creating, modifying and applying styles
· Solid problem-solving and issue resolution skills
· Level 1 Helpdesk or Support experience desirable
· Intermediate to Advanced MS Word VBA skills desirable
· Familiarity and technical experience...
Suggested
Hybrid work
Flexible hours
$90,000
...L2 Support Engineer | MSP Experience Required Your new company An exciting new opportunity is available for a L2 Helpdesk Engineer at a Market Leading Managed Service Provider. This is a permanent position, located near the Sydney CBD and offers a modern on-site working environment...
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Permanent employment
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...providers for timely repairs under warranty agreements.
Contribute to the overall strategy for improving customer support and enhancing helpdesk processes.
Deploy firmware updates, security patches, and software maintenance.
Investigate and adopt new technologies to...
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Full time
Contract work
Remote job
Hybrid work
Night shift
Day shift
...- Ensure the quality of the data and records pertaining to assets and maintenance, keeping records updated
- Operate the internal helpdesk line, answering calls from engineers and client service desk and updating tasks as required
- Closing out work orders, enter close...
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Full time
$70,000
...live site
Producing and running system and network monitoring reports and utilities
Accurately administrating and managing the Helpdesk system and processes
Providing client support to users and ensuring that user’s requests are understood, properly documented and prioritized...
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Full time
Day shift
...mission is to empower companies to launch swiftly and effectively on Gorgias, showcasing the exceptional value of our flagship products: Helpdesk and Automate.
Our team plays a pivotal role in the overall success of our products, influencing customer adoption, usage, and...
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Full time
Remote job
Work from home
...process outcomes
Performance against agreed Service Level Agreements and KPI’s.
Employee satisfaction survey.
Security scoring
Helpdesk satisfaction surveys
Experience:
Demonstrated experience and proven experience as a System Administrator, Network Administrator...
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Part time
Work at office
Online
Local area
Remote job
Hybrid work
...and upgrade experience (eg diagnosing faults, installing RAM)
~Understanding of telecommunications (VoIP and mobile)
~Knowledge of helpdesk call logging software (eg ServiceNow or Remedy)
~Familiar with Windows, Apple IOS and Android technologies and able to work in environments...
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Permanent employment
Full time
Contract work
Work at office
Remote job
Overseas
Flexible hours
Shift work
Rotating shift
Weekday work
...service values/customer statement of work obligations and escalating specific technical equipment/software issues to Konica Minolta Helpdesk.
You will be required to hold a valid Working with Children check.
Who are we looking for?
Experience in providing...
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Full time
Flexible hours
...~1-3 years of experience in a technical support or operations role desired.
~ Strong technical skills, including experience with helpdesk ticketing systems and workflow management tools.
~ Knowledge of networking, operating systems, and software applications.
~ Apple...
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Full time
Work at office
Local area
Immediate start
Holiday work
Day shift
Afternoon shift
Working Monday to Friday
...Join our team!
You'll work across different platforms providing onsite helpdesk, level 2 and level 3 technical support to NIDA staff and students, with IT Systems implementation and maintenance as required.
About You
Essential:
• Overall understanding of IT systems...
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Full time
Contract work
Work at office
Work visa
Holiday work
...align support services and share best practices, ensuring consistency and quality of service across all regions.
Manage the IT helpdesk operations, including monitoring service level agreements (SLAs) to ensure targets are met and identifying areas for improvement....
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Full time
$80,000 - $85,000
...provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them...
Full time
Online
Weekend work
Weekday work
...sites nationally, 4 of these are virtual offices.
Duties include and are not limited to the Coordination of the Facilities Helpdesk, the outsourcing of repairs and maintenance work, maintaining stock levels for kitchens and utility areas, supervising the issuance of...
Full time
For contractors
Work at office
Online
...years+ of either Customer Success, Sales and Account Management experience or a client support function
~ Education/Training or Helpdesk experience, supporting end-users and complex software programs (e.g. School Management Systems, ERP's or CRM's)
~ Empathy and strong...
Full time
Work at office
Online
Local area
Immediate start
Remote job
Worldwide
No agency
Hybrid work
Flexible hours
...own ideas and encourage other team members to do so.
About You
Approximately 2 years previous experience in an IT related Helpdesk/System Operations position.
Hands on, and mechanically minded, to elevate your other technical skills.
Previous experience with...
Permanent employment
Full time
Work at office
Flexible hours
...new technology and training usersActive participation in the implementation of new IT solutions and services
About you
~1 year Helpdesk experience preferred
~ Diploma in Information Technology is preferred
~ Intermediate computer hardware and software installation...
Full time
Online
No agency