$51,150.68 - $58,595.89
...undergraduate degree at a university. This role will gain experience in the efficient and accurate resolution of incidents raised in the helpdesk within agreed time frames and service levels, while attending to service desk enquiries with a strong customer-focussed approach. You...
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Permanent employment
Full time
Contract work
Temporary work
Part time
Local area
Work visa
Flexible hours
3 days week
...software and related environmental issues as reported by our clients in a high-volume, transactional environment.
We are looking for two HelpDesk roles available to support our Family Law and Property teams.
What you'll do
Provide excellent customer service whilst...
Suggested
Full time
Work at office
...solutions, we help our clients optimize their IT infrastructure and achieve their business objectives. We are currently seeking a talented Helpdesk Engineer to join our dynamic team in Sydney.
Job Description:
As a Helpdesk Engineer at Comwire IT, you will play a key role...
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Permanent employment
Full time
Work at office
Remote job
$75,000 - $85,000
...training, paid certifications, a friendly & supportive team, with interesting projects working with modern cloud solutions. THE ROLE: IT Helpdesk Analyst role working in a team and responsible for providing mainly Level 2 IT Support to various customers. Ongoing training, paid...
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Permanent employment
Full time
Work at office
Online
Hybrid work
Robert Half Australia
Chatswood 2067, NSW
5 days ago
This is a great opportunity for a customer focused Helpdesk (L1&2) professional to work within a small but dedicated team of specialists for a global provider in digital content management solutions.
We are seeking to appoint a Junior Help Desk professional to join our Global...
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Permanent employment
Full time
Work at office
Immediate start
Hybrid work
Flexible hours
Working Monday to Friday
$50,000 - $70,000
...start your own business, do not apply.
If you have no sense of humour, you guessed it, do not apply.
You'll be working on:
Helpdesk Support Level 1 & 2 & 3 Support.
Setup & Support Server Environments 2012 ,2016, 2019 environments, Hyper-V, SQL, Exchange 3...
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Full time
Work at office
Work from home
...providers for timely repairs under warranty agreements.
Contribute to the overall strategy for improving customer support and enhancing helpdesk processes.
Deploy firmware updates, security patches, and software maintenance.
Investigate and adopt new technologies to...
Suggested
Full time
Contract work
Remote job
Hybrid work
Night shift
Day shift
...and upgrade experience (eg diagnosing faults, installing RAM)
~Understanding of telecommunications (VoIP and mobile)
~Knowledge of helpdesk call logging software (eg ServiceNow or Remedy)
~Familiar with Windows, Apple IOS and Android technologies and able to work in environments...
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Full time
Contract work
Work at office
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Overseas
Flexible hours
Shift work
Rotating shift
Weekday work
$90,000
...L2 Support Engineer | MSP Experience Required
Your new company
An exciting new opportunity is available for a L2 Helpdesk Engineer at a Market Leading Managed Service Provider. This is a permanent position, located near the Sydney CBD and offers a modern on-site...
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...Excellent Salary Package
Dynamic Collaborative Working Environment
Government Organisation
IT Helpdesk Technician Opportunity
Your new company An exciting new opportunity is available for an IT Helpdesk Technician at a Government Organisation. This...
Suggested
Permanent employment
Full time
Work at office
...operation of our technology infrastructure and providing exceptional technical support to our employees.
Responsibilities:
• Helpdesk Support: Respond to and resolve IT-related inquiries and issues from employees in a timely and professional manner. This includes...
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Full time
Work at office
Remote job
Robert Half Australia
Sydney
1 day ago
$90,000 - $95,000
...technology solutions - including IT Services, Managed Services, Test Automation, Salesforce, Cyber Security, Web and Digital Development, Helpdesk Support Services and much more.
As a result of ongoing growth, we are looking for highly motivated, customer-focused, results...
Suggested
Permanent employment
Full time
Work at office
Day shift
...technology and training users
Active participation in the implementation of new IT solutions and services
About You
2 years Helpdesk experience preferred
Degree qualifications in Information Technology or equivalent (preferred)
Intermediate computer hardware...
Suggested
Full time
Work at office
Online
No agency
...escalate within the IT department if required
Incident Management- Handle questions, requests, and incidents on request of the User or Helpdesk
Configure end-user computing devices (PC's, phones, tablets, subscriptions for users). Lenovo laptop/workstations, Apple iPad /...
Suggested
Permanent employment
Full time
Work at office
3 days week
...own ideas and encourage other team members to do so.
About You
Approximately 2 years previous experience in an IT related Helpdesk/System Operations position.
Hands on, and mechanically minded, to elevate your other technical skills.
Previous experience with...
Suggested
Permanent employment
Full time
Work at office
Flexible hours
$110,000 - $120,000
...technology solutions - including IT Services, Managed Services, Test Automation, Salesforce, Cyber Security, Web and Digital Development, Helpdesk Support Services and much more.
As a result of ongoing growth, we are looking for highly motivated, customer-focused, results...
Permanent employment
Full time
Work at office
...service values/customer statement of work obligations and escalating specific technical equipment/software issues to Konica Minolta Helpdesk.
You will be required to hold a valid Working with Children check.
Who are we looking for?
Experience in providing...
Full time
Flexible hours
...~1-3 years of experience in a technical support or operations role desired.
~ Strong technical skills, including experience with helpdesk ticketing systems and workflow management tools.
~ Knowledge of networking, operating systems, and software applications.
~ Apple...
Full time
Work at office
Local area
Immediate start
Holiday work
Day shift
Afternoon shift
Working Monday to Friday
$70,000
...live site
• Producing and running system and network monitoring reports and utilities
• Accurately administrating and managing the Helpdesk system and processes
• Providing client support to users and ensuring that user’s requests are understood, properly documented and...
Full time
Immediate start
Day shift
Weekday work
...Join our team!
You'll work across different platforms providing onsite helpdesk, level 2 and level 3 technical support to NIDA staff and students, with IT Systems implementation and maintenance as required.
About You
Essential:
• Overall understanding of IT systems...
Full time
Contract work
Work at office
Work visa
Holiday work
...of Oracle Cloud
Strong experience and Functional knowledge of Oracle Cloud HCM cloud - Absence ,Compensation, Core HR, HR Helpdesk, Learning, Onboarding, Oracle Time and Labor (OTL), Recruitment ,Career Development, Goals, Performance management, Succession Planning...
Contract work
Remote job
...sites nationally, 4 of these are virtual offices.
Duties include and are not limited to the Coordination of the Facilities Helpdesk, the outsourcing of repairs and maintenance work, maintaining stock levels for kitchens and utility areas, supervising the issuance of...
Full time
For contractors
Work at office
Online
$45 per hour
...Windows 10, Microsoft 365, hardware, software, print devices, mobile devices, and other supported systems.
Answer phone calls to the Helpdesk, troubleshoot issues, and provide timely updates to users.
Ensure accurate recording of all incidents and service requests in...
Hourly pay
Contract work
Visa sponsorship
Hybrid work
...review.
Antivirus / WAF / Intrusion detection
Apply the security Patches and update.
People
Onboarding and offboarding
Helpdesk/Support
Are you the one?
You’ll be a great fit if you have:
~ Tertiary qualifications in Information Technology or Computer...
Full time
Work at office
Online
Work from home
Home office
Flexible hours
...ticketing system at a level 1 capacity, according to internal SLA policies.
Communicate with customers through tickets within the ITSM helpdesk but also in-person, via instant messaging, and over the phone.
Troubleshooting general IT issues with hardware and peripherals and...
Permanent employment
Full time
...align support services and share best practices, ensuring consistency and quality of service across all regions.
Manage the IT helpdesk operations, including monitoring service level agreements (SLAs) to ensure targets are met and identifying areas for improvement....
$70,100
...logged to resolution; which includes triaging, troubleshooting and escalating as appropriate. This will involve working in our current Helpdesk software to triage incoming requests and communicating with stakeholders via email, face-to-face and via telephone. We are looking...
Full time
Fixed term contract
Work at office
Sunday
...Responsibilities include:
- Identifying network & server issues eg: internet, WIFI, telephony & network connectivity
- Monitor the incoming helpdesk queue and promptly respond to support tickets. Working alongside the service desk
- Project involvement - upgrades to office IT...
Full time
Work at office
Robert Half Australia
Sydney
4 days ago
...Setup and trouble shoot audio visual and video conferencing systems
- Onboarding & off boarding users
- Monitor & responding to helpdesk email/tickets/calls
Required background / knowledge / experience / personal qualities
- Experience working in a legal or professional...
Full time
Work at office
Remote job
Hybrid work
...years+ of either Customer Success, Sales and Account Management experience or a client support function
~ Education/Training or Helpdesk experience, supporting end-users and complex software programs (e.g. School Management Systems, ERP's or CRM's)
~ Empathy and strong...
Full time
Work at office
Online
Local area
Immediate start
Remote job
Worldwide
No agency
Hybrid work
Flexible hours