Helpdesk jobs in Melbourne CBD, VIC

 ...Your new company A leading National Managed Service Provider based in Melbourne's Inner South requires a Level 3 Helpdesk Engineer for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure... 

 ...a market leader that prides itself on offering its customers a total logistics solution. We are currently seeking an IT Support / Helpdesk based in our Port Melbourne office. You will be working in a small IT Team and your key responsibilities will include: • Install... 

Australian Citizens residing in Australia only respond. Australian Citizens residing in Australia with ability to obtain Baseline only respond. Contract start 26 June 2023 to 12 months, 12 months extensions. Australian Citizen, Ability to obtain Baseline Clearance,...

 ...Stunning Collins St location, 2 shifts 8am to 16.15pm & 11am to 19.15pm M to Fri Utilise your Cust Svc/Helpdesk, AV & VC skills. Career development on offer! Work in an office space with the latest VC equipment & software! Would you love to get your weekends... 

 ...provide direct support and assistance to all IntelligenceBank customers and members of our Customer Success team as required via email, helpdesk tickets, telephone and online meetings. The Role: This is a varied role and will bring you into contact with diverse clients... 

 ...staff, students, and parents, with a growth mindset to develop level 3 support. Manage and log support requests through Step Fwd IT’s helpdesk system. Maintain up-to-date documentation of all systems and procedures. Collaborate with the team leader / ICT Manager to... 

 ...local issues What we'd love to see from you... Experience working in business support, customer service, or helpdesk position Skills in community building and a desire to champion social engagement across the wider Melbourne team Previous experience... 

 ...development and implementation team members through to completion of the business initiative Provide application support via structured helpdesk approach About you: Whilst product savvy, you solve challenges by understanding the business problem first You love it... 

 ...Information System (LIS) User Support: Provide comprehensive business-level support to LIS users through telephone and face-to-face helpdesk services. Contribute to the development of user support procedures and documentation Requirements and Process Enhancement,... 

 ...workflows. Travel to other offices in APAC offices to maintain and support (Couple of times a year) Manage tickets via the IT HelpDesk and resolve issues in accordance with SLAs Manage off boarding process and make sure it adheres with company policy Ensure... 

 ..., provide systems guidance and support to key clients ▪ Assists the sales team with technology specifications ▪ Resolves Level 3 helpdesk complex IT issues as/when escalated ▪ Up Skill and coach junior engineers What you need? • Hands on implementation experience of...