Average salary: $112,595 /yearly
More statsSearch Results: 26 vacancies
$18,000
...ask the right questions, and build genuine rapport as you support our customers
Exposure to chat systems and CRM softwares such as Zendesk
Complaints handling experience
A natural role model and a team player with an autonomous and curious approach to work while...
Suggested
Full time
Work at office
Hybrid work
Flexible hours
...Educate our customers on how to leverage the full range of products, particularly as new features are made available
Utilising Zendesk tickets for sales queries to upsell and cross-sell customers on additional Airwallex products and features
Be a close point of contact...
Suggested
Full time
Work at office
...start to finish
Keeping real time spreadsheets updated and accurate
Working on project management tools such as Trello and Zendesk to ensure operational processes are followed by multiple teams
Drafting of documents including welcome packs and agreements...
Suggested
Full time
Work at office
Overseas
Holiday work
Customer Support Agent for a Strategic Acquisition Company based in Australia (Home-Based Full Time)
...ability to effectively communicate technical
information to both technical and non-technical audiences.
· Proficiency in using Zendesk or similar customer support ticketing systems.
· Proven ability to work well under pressure and prioritize tasks in a fast-paced environment...
Suggested
Remote job
Full time
Work from home
Home office
Shift work
$100,000
...At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, community-oriented, and down-to-earth culture.
Many years...
Suggested
Full time
Live in
Flexible hours
...is a plus
~Experience in an account management role within ad tech creating solutions on behalf of clients
~Experience with JIRA, Zendesk, Google Sheets, and ticketing systems
~Ability to analyze data to spot trends
~Familiarity with the media industry, digital advertising...
Suggested
Work at office
Remote job
Flexible hours
...used is Netsuite Infinet Cloud, which has data integrations to Netsuite ERP and Workday HRIS. We also use Slack for communication and Zendesk for customer service. Xero also uses third party payroll providers for certain smaller payrolls in New Markets.
What you’ll do
-...
Suggested
Contract work
Fixed term contract
Online
Worldwide
Hybrid work
Holiday work
Flexible hours
...Experience handling returns and warranties
~ Problem-solving and liaising with management on critical issues
~ Experience with Zendesk, Commerce Tools or Shopify a plus!
Benefits
Treehouse Perks and Privileges…
Koala is only great when its employees are...
Suggested
Full time
Temporary work
Work at office
Local area
Work from home
Hybrid work
...submit it to the higher management.
Requirements
High School Diploma or GED
Excellent knowledge about CRM Softwares like Zoho Zendesk etc.
Knowledge of social media will be an added benefit.
Ability to provide results under pressure.
Excellent communication...
Suggested
...demonstrated analytical problem-solving skills
~Proven ability to explain complex, technical concepts in simple, easy to understand terms
~Zendesk experience is also a bonus
Our culture is very important to us too, and we strongly believe in living out our core values:
~...
Suggested
Online
Hybrid work
...leading teams of 20+ people
Experience in managing rosters to KPIs
Experience managing sensitive customer data
Familiar with Zendesk, Microsoft Office , particularly Outlook, PowerPoint, Word and Excel
Ability to lead and manage diverse teams in a fast-paced,...
Suggested
Contract work
Work at office
$65,407
...Inclusion Profiles from initial request to finalisation
Training and support in scheduling (Skedulo) and customer support software (ZenDesk) will be provided.
We are passionate about ensuring the quality of our work and the wellbeing of our team. To achieve these...
Suggested
Work at office
Holiday work
Flexible hours
...successful on-boarding of new customers
What you'll bring
~ Proficiency with a ticketing technology platform: i.e. HelpScout, Zendesk preferred
~ Resourcefulness: you'll figure out what needs to be done, and you find ways to make it happen
~ A passion for...
Suggested
Full time
Contract work
Online
Remote job
Flexible hours
Shift work
Saturday
...training, coaching, and development roles.
Familiarity and usage of Customer Success tools such as Asana, G Suite, Salesforce, Zendesk, and Confluence, either as a user or with some administrative experience.
Strong interpersonal, communication and presentation skills...
Suggested
Full time
Online
Local area
Remote job
Worldwide
Home office
Flexible hours
$70,000 - $93,000
...applications.
Familiarity with network troubleshooting and basic networking concepts.
Experience with ITSM tools such as ServiceNow, Zendesk, or similar.
Ability to provide step-by-step technical help, both written and verbal.
Strong customer service orientation and...
Suggested
Full time
Shift work
...skills - but, we will train you in our specific systems;
Be a quick learner and able to take on responsibility;
Experience using Zendesk and Shopify or similar customer service and e-commerce platforms (desirable).
Benefits & Perks:
We offer a market competitive...
Permanent employment
Full time
Work at office
Online
Flexible hours
$73,772
...for the operation of two on-campus customer service points (Reception and the Information Centre), and mainline enquiries triaged via ZenDesk.
Along with overseeing the provision of timely and accurate student services, you will support the domestic admissions processes...
Full time
Contract work
Local area
Immediate start
...import tools.
~Second language (although not required).
Technologies we use:
~Salesforce, ClickUp, Gainsight, JIRA, Confluence, Zendesk, Microsoft Suite, Absorb LMS
Are you ready to become an Absorber?
What we offer:
~Fully remote-first work with flexible work arrangements...
Work at office
Online
Remote job
Flexible hours
$51,000 - $61,000
...and everything in between.
Here’s more of what you will get to do:
~Work escalated tickets from internal and external teams using Zendesk.
~Perform a variety of investigation types to identify and resolve complex account issues using Stripe.
~Work independently and...
Full time
Local area
Remote job
Holiday work
Shift work
Weekend work
1 day week
...journals including accruals and prepayments and completion of reconciliations).
Experience with NetSuite, Flexipurchase, Eftsure or Zendesk would be great but not essential.
Additional Information
A few other things we want to let you know about...
carsales...
Full time
Part time
Work at office
Hybrid work
Flexible hours
