Technical product support jobs in Remote

 ...Node.js Full - Stack Code Review Technical Documentation Software Architecture...  ...for our data platform that enables rapid production of high-quality training data. Our research...  ...comprehensive technical documentation to support architectural decisions and ongoing maintenance... 

 ...operators, and security leaders. About the Role We're looking for a Technical Support Engineer to join as Socket's dedicated support hire in APAC,...  ...technical issues, guiding customers through Socket's products, and building out the docs and resources that reduce repeat questions... 

 ...bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our...  .... This position sits at the intersection of customer success, product management and engineering. You will partner with customers to... 

 ...Joining Collibra’s Support team Collibra seeks to expand our Support Engineering team with the addition of a Senior Technical Support Engineer to support the company's growth. Collibra’s...  ...relied upon as customers increase their product usage. Senior Technical Support Engineers... 

 ...Zscaler. Role We are looking for an L3 Support Engineer to join our team. This is a...  ...hybrid role, reporting to the Senior Manager, Product Support in the Customer Success...  ...federal customers, this role requires strong technical troubleshooting skills, sound judgment, and... 

 ...oriented and service-focused professional to support the accuracy and integrity of donor and...  ...testing and troubleshooting, maintain technical documentation, and ensure adherence to coding...  ...codebase Collaborate with product and technical leaders to refine requirements... 

 ...the Observability department, we build products that help customers understand and troubleshoot...  ...communities. The opportunity: Own technical projects from problem framing through...  ..., reusable components, contributing to supporting APIs and backend functionality where... 

 ...applications and next steps. Our partner is looking for a Senior Tier 3 Technical Support Engineer based in Australia. Join a leading provider of...  .... Working at the intersection of customer support and product development, you will collaborate directly with engineering teams... 

 ...reliable, governed insights. Together, we support thousands of organizations as they build...  ...companies while continuing to deliver the products and experiences our customers know and...  ...across the APJ regions, ensuring high-quality technical support for enterprise customers.... 

 ...doors or windows. Your mission will be to: Sale our products Find customers Maintain a stable and positive...  ...attention to details. ADDITIONAL INFORMATION: Vighi will support the salesperson, giving technical and marketing support ( Italian, English and French... 

 .... You will help bring AI solutions from prototype to production, building the systems, infrastructure and deployment processes...  ...and cost optimisation. You will also contribute to the technical practices that support AI development across the organisation. Main... 

 ...Engineering organization as our first Senior Technical Success Manager hire in Australia or...  ...region, working with Account Executives, Support, Forward Deployed Engineers, and...  ...helping customers who already run Qdrant in production succeed and grow. The rest goes to supporting... 

 ...As a Solutions Consultant, you’ll combine technical depth with commercial judgement to help customers evaluate and adopt Dropbox products. With our work on DBX Platform, this role...  ...Working across Direct Sales and Channel, you’ll support the full sales cycle—from discovery and... 

 ...for our data platform that enables rapid production of high-quality training data. Our research...  ..., information security compliance, and technical documentation. You will leverage your hands...  ...controls generated by AI systems. Support incident response simulations and use-case... 

 ...updates. Job Summary: As a Solutions Architect supporting APAC at Drata, you’ll be a customer-facing technical partner helping enterprise customers implement,...  ...You’ll work closely with Customer Success, Sales, Product, and Engineering to solve complex customer needs,... 

Client Information A US-based provider of cabling and physical security solutions with over 28 years of industry experience, specializing in delivering quality, tailored services to clients across the United States. Job Description • Handle service...

 ...than a decade we've helped builders move from idea to production with speed, security, and exceptional developer...  ...worldwide. About the Role: Vercel is looking for a Customer Support Engineer to assist our customers with technical problems and questions when using Vercel products... 

 ...complex workflows in this domain—specifically real-world customer support scenarios like flight bookings, financial services, and...  ...realistic customer service interactions across travel, finance, and technical support domains. Model Performance Auditing: Evaluating AI... 

 ...vendor software solutions right up to application management, supporting clients step by step along their digital transformation journey...  ...architectures, workflows, and software solutions based on user and technical requirements. Define and implement scalable system... 

 ...IT support specialists to build the troubleshooting scenarios frontier AI labs use to test model judgment. AfterQuery builds the expert...  ...the diagnostic reasoning behind each step Grade model output for technical accuracy and user safety Flag advice that reads plausible but would... 

Pay: $90/hr, up to $1.8k/week We're working with a leading foundational AI lab to find experienced cybersecurity and IT GRC specialists who can help train their latest language model on professional document, spreadsheet, and slide deck tasks. We're looking for cybersecurity...

 ...Transitions team in Australia. As an IT Service Desk Analyst, you will be responsible for providing first-level support, troubleshooting, and resolving technical issues related to hardware, software, and network systems. Requirements What you’ll do: - Manage inbound and outbound...