Average salary: $88,115 /yearly
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- ...categorizing and prioritizing requests and incidents. Investigating and troubleshooting basic level faults. Escalating faults to other technical teams as appropriate. Aiming to meet and exceed required SLAs. Work efficiently and effectively when following agreed Service...SuggestedFull timeWork at officeLocal area
NAVITAS
Perthmore than 2 months ago - ...achieve team goals, standards and Service Levels Agreements Assist with the creation and maintenance of the Help Desk process and... ...communication skills with the ability to effectively communicate with both technical and non-technical stakeholders Willingness and availability...SuggestedFull timeFlexible hours
Corrs Chambers Westgarth
Perth17 days ago - ...must be Australian Citizens holding an active NV1 security clearance or higher. At least 3 years of experience in customer-facing technical support roles, preferably within a NOC, managed services, or similar operational setting. Proven experience with technologies from...SuggestedTemporary work
XPT Software Australia Pty Ltd
Perth1 day ago $18,550
...other IT systems using documented patters and procedures Creating and maintaining support documentation using approved templates to assist others in restoring services If this sounds like you, Brightwater offers flexible work arrangements in a modern central office...SuggestedPermanent employmentFull timeWork at officeOnlineFlexible hoursBrightwater
Inglewood 6052, WA14 days ago- ...for an experienced Desktop Support Analyst who is more than just technically strong. We're after someone who naturally steps up, enjoys... ...software and mobile technologies Deploying new technology and assisting with rollouts and upgrades Mentoring Level 1 analysts and helping...Suggested
Sense Recruitment
Perth21 days ago - ...clients in person and on the phone; Ability to communicate effectively and efficiently, with the ability to provide advice to non-technically minded customers; Work collaboratively; Responding in a timely manner to service issues and requests; Proactive problem-...SuggestedPart timeWork at officeFlexible hours
Ever Nimble Pty Ltd
West Perth 6005, WA15 days ago - ...requests. Manage projects end to end including migrations, deployments or network upgrades. Answering inbound support calls to assist users with access / usage issues and logging service requests into the Companies internal CRM. (reactive support) Outbound calls to...SuggestedFull timeWork at officeOnlineImmediate startFlexible hours
Global Growth Solutions Pty Ltd
Perthmore than 2 months ago - ...service excellence: Managing Incidents, Service Requests and Work Orders across calls, emails and online chat Providing initial technical triage and resolving issues at first contact where possible Updating and logging all interactions in the Incident Management...SuggestedFull timeFixed term contractOnlineImmediate startHoliday workFlexible hoursShift workNight shiftRotating shiftWeekend workSundayDay shiftSaturday
Serco Plc
Murdoch 6150, WA27 days ago - ...will provide IT support to a diverse, global user base across multiple regions. You will be responsible for delivering high-quality technical support across a range of systems and technologies while ensuring an excellent customer experience. Key Responsibilities: Provide...SuggestedPermanent employmentFull timeHybrid workRemote job
Hays
Perth CBD, WA29 days ago - ...through our Microsoft Teams rooms and other brand-new technologies across the office. Assisting in analysing and resolving hardware and software problems including performing technical assistance and support on all hardware and peripherals. Assisting in system upgrades,...SuggestedFull timeWork at officeFlexible hoursDay shift
Urbis
Perth19 days ago $85,000
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs your skills, feeds your curiosity, and makes 2026 ...SuggestedFull timeHybrid workRemote jobFirst Focus
Perth14 days ago$120,000 - $150,000
The Role We currently have a great opportunity for a Plumber to join our team on Rottnest Island. Working in conjunction with other trades you will be responsible for the completion of maintenance across multiple facilities including desalination plants, waste water treatment...SuggestedFull timeProgrammed
Perth13 days ago- ...Your mission Technical Capability: Assisting with network installations (RJ11, COAX, CAT, Fibre), cabling, and installation of phone equipment Support Methods: Telephone, Email and Remote Troubleshooting support to our customers. Remote Configuration of phone and network...SuggestedFull timeFor contractorsWork at officeRemote jobWork from homeWorldwideHome officeFlexible hours
Telio Group
Perth27 days ago $85,000 - $90,000
...new ideas or solutions for issues that may arise. Troubleshoot technical issues to resolution and/or escalate to supplier or partner... ...equipment, racking, provisioning services, patching fibre/ethernet. Assist with compliance for accredited systems validation where...SuggestedPermanent employmentFull timeHybrid workLocal areaRemote jobWork visaFlexible hoursALS
Balcatta 6021, WA25 days ago- ...can react faster, build smarter, and deliver experiences as dynamic as the world around them. Your Role And Responsibilities Technical Support Engineers work at the intersection of our client services and engineering teams and drive customer success by helping identify...SuggestedFull time
IBM
Perth18 days ago - ...Perth office. The Support Engineer is responsible for providing technical support to clients including diagnosing, troubleshooting and... ...Lunches and snacks provided Comprehensive Employer Assistance Program Referral bonus New Era Technology, LLC., and its...Work at officeImmediate startRemote jobWorldwideWorking Monday to Friday
New Era Technology
Perth27 days ago - ...Monitor and respond to support tickets and requests in a timely manner, ensuring high levels of customer service and satisfaction. Assist with the setup and configuration of new user accounts and equipment. Collaborate with the IT team to implement and maintain IT systems...Full timeWork from homeWork visaFlexible hours
Architectus
Perth18 days ago - ...opportunity for a customer-focused IT professional who enjoys solving technical challenges and delivering exceptional service. As an IT Support... ...servers, networking equipment, storage, and software. Assist with infrastructure upgrades, application deployments, VPN configuration...Full timeRemote jobWeekend work
Lyra Technology Group
Osborne Park 6017, WA6 days ago $80,000 - $90,000
...Security, and Infrastructure, you will work within a small dynamic team and be responsible for the provision of timely and efficient IT technical support services to the business on a national scale. The role will suit a service-orientated person who is composed, patient and is...Full timeContract workNo agencyWork at officeOnlineLiebherr
Pertha month ago- ...providing functional and non-functional analysis, translated into technical specifications to facilitate the delivery of products and... ...team and will be the specialist key SME for that Domain. You will assist in the uplift of skills and abilities of Product Domain teams. Your...Full timePart timeFixed term contractHybrid workWork from homeFlexible hours
Australian Energy Market Operator
Perth8 days ago - ...Permanent opportunity Utilities industry experience Functional Technical Business Analyst This is a customer-facing role that sits at the intersection of business, technology, and vendors. You will work closely with internal stakeholders to understand business...Permanent employmentFull time
Jenny Barbour IT & Project Recruitment
Perthmore than 2 months ago - ...Looking for a hands-on Technical Business Analyst contract opportunity supporting real AI implementation across a large enterprise environment? Join a major organisation in a 6 to 9 month contract role, supporting the adoption and implementation of AI across the business...Contract workImmediate start
Northbridge Recruitment
Perth29 days ago - ...and change management (ITIL desirable) and ability to maintain technical documentation. Demonstrated and have knowledge using CI/CD pipelines... ...via projects, industry networks, job rotation, study assistance and more. Give back with up to 4 days of volunteering leave...Full timeContract workPart timeFixed term contractHybrid workWork from homeFlexible hours
Australian Energy Market Operator (AEMO)
Perth22 days ago - ...Fire Protection Technical Sales role with global leader in Perth Competitive salary + super + car + uncapped commission (1-3 yrs exp) About Our Client Join a global leader delivering innovative joining control solutions to major construction, infrastructure, and industrial...Permanent employmentFull timeWork at officeWorldwide
Michael Page
Perth27 days ago - ...looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service...Work at officeLocal areaRemote job
Axiom Technologies
Perth8 days ago - ...Supporting Intune application deployments across enterprise devices Working with and maintaining Group Policy Objects (GPOs) Assisting with patching and update processes, including Patch My PC Operating within formal change management frameworks Ensuring stability...Daily paidContract workTemporary workImmediate start
Hays
Perth CBD, WA20 days ago - ...management, security, and service excellence. This is a hands-on technical role where you will be responsible for supporting, deploying,... ...systems, displays, cameras, and audio equipment. Assist with onboarding processes, ensuring new users receive fully configured...Full timeContract workRemote jobWorking Monday to Friday
LT Harper Recruitment Group
Perth19 days ago - ...technologies rather than simply resetting passwords and closing tickets. What you'll be doing Provide Level 2 and Level 3 technical support across desktop, server and Microsoft 365 environments. Manage and support Microsoft Intune, Windows Autopilot and Entra...Full time
empire group
Perth13 days ago - ...investigate diagnose and resolve hardware and software faults related to end-user devices. Responsibilities Providing End User device technical support and a customer-oriented service experience. Manning the technical hub for walk-up requests Troubleshooting desktops...Full timeHybrid workWork at officeRemote jobFlexible hours
Capgemini
Perth15 days ago - ...safe, timely, and efficient manner in accordance with predefined Service Level Agreements (SLAs). Key Responsibilities Provide technical support for end-user devices, including laptops, desktops, tablets, and mobile phones, both on-site and remotely. Perform...Contract workWork at officeRemote job
Peoplebank
Perth27 days ago
