Help us deliver like never before

At StarTrack, we’re focused on our people, on teamwork and on helping you to get the job done. And as Australia’s largest freight and logistics provider we know a thing or two about delivery.

About the opportunity

We are seeking a capable Administration & Compliance Manager to oversee administrative operations and maintain compliance across WA/SA. This role focuses on efficiency, stakeholder engagement, and operational excellence while ensuring adherence to existing compliance programs.

What you’ll deliver with us

Based in Perth and reporting to the State Operations Manager, you'll guide a team of 11 across 2 facilities in Perth and Adelaide, driving transformative change. With innovation and accountability, you will foster modernisation and automation, revolutionising our processes. Your leadership will set new standards, reshaping operations, and inspiring excellence. This role would be suitable for an extremely strong Administration Manager with a robust understanding of compliance.

You’ll also

Lead the operational administration team to advance our Processing and Transport strategy
Develop and implement strategic administrative plans aligned with business goals, utilising technology-driven solutions
Maintain compliance with existing regulations and operational standards
Conduct internal audits, develop action plans, and implement safety programmes to support positive operational change
Oversee the execution of compliance and safety initiatives, including Chain of Responsibility (CoR), health and safety, injury management, and training
Monitor network performance and collaborate with operations for proactive improvements
Deliver insightful reports using financial analysis to evaluate productivity and cost impacts
Build and maintain relationships with stakeholders across all levels to drive business improvements
Foster a culture of safety, wellbeing, and customer-centricity
Set clear team expectations, recognise contributions, and support career development

About you

As a proven leader, you excel in guiding high-calibre teams to operational excellence. Your strategic mindset, coupled with a passion for efficiency and compliance, fuels growth and drives transformative change. Leveraging technology and fostering collaboration come naturally to you, making you adept at navigating complex challenges and delivering results that propel organisational success.

You’ll also have

A strong background in operational administrative management
Comprehensive understanding of Chain of Responsibility (CoR) regulations and their operational impact
Excellent verbal and written communication skills, adept at relationship management and report writing
Proven experience in operational roles and knowledge of LEAN principles – highly desirable
Proficiency in interpreting complex data sets and familiarity with SLA frameworks and audit/compliance programmes
Ability to drive change in complex organisations with tight deadlines
Strong influencing skills, aligned with safety, accountability, and customer focus
Understanding of Industrial Relations, unionised environments and WHS legislation
The ability to travel to Adelaide periodically.

How we’ll deliver for you

Collaborative team environment
Capability to work across a diverse business portfolio
Genuinely influence our organisational culture.
Ensure we deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They are our TIES that bind our team together and promote a diverse workforce.

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

Administration and compliance manager