Average salary: $74,337 /yearly
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...issues
~Advice user on appropriate action
~ Follow standard help desk procedures
~Redirect problems to correct resource
~ Identify... ....
~ Intermediate software troubleshooting skills.
~ Customer service orientation: Ability to interact with users in a friendly,...
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Full time
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Immediate start
...12 months contract
Location: Western Sydney (Richmond)
Hybrid work model ( 3 days / office)
Our client is looking for a Service Desk Analyst to join its IT team.
In this role you will be supporting a full range of ICT resources , audio visual, office-based technology...
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$70,000 - $93,000
...IT Service Desk Analyst Needed - Lindfield, NSW
Pope Recruitment is seeking a proactive IT Service Desk Analyst to join our client’s team in Lindfield, NSW. This role is perfect for someone who excels at providing first-level support and has a passion for solving IT-related...
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Full time
Shift work
Senior Service Desk Analyst
LocationSydney CBD
Discipline
Job reference174382
SalaryNegotiable
Consultant ****@*****.***
About the Role
Reporting to the IT Manager, your focus will be to oversee the service desk team and ensure the delivery of...
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...Australia and NZ.
Our CEO Adam Centorrino is dedicated to customer service, having won the Customer Service Executive of the Year award... ...Our customers' first point of contact is with our Service Desk Analysts. Working in customer service, no two days are ever the same since...
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Fixed term contract
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Working Monday to Friday
...Amazing environment
Our client, a highly successful Managed Service Provider, has undergone fantastic growth over the years. They... ...in Australia and continue to flourish.
This is a Service Desk role within the Service Centre. The Service Centre is the first...
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$120,000 - $150,000
...switched on, dynamic, pre-emptive team player to oversee the technical service teams to deliver a consistent level of positive end user... ...mentoring and performance evaluations
Acting as the point of service desk escalation, communicating with clients proactively and if...
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$45 per hour
...updates to users.
Ensure accurate recording of all incidents and service requests in the service management tool, allocating them to the... ...with Government backgrund.
Minimum 2 years of help desk experience, with a focus on phone support.
Strong proficiency...
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Visa sponsorship
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$85,000
...Service Desk Engineer
* Up to $85k plus super
* Mac Park/ North Ryde
* Hybrid working environment
TheDriveGroup are currently partnered with a growing MSP, who are Microsoft gold partner looking to add to their service desk team, due to client growth....
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...Mobility, Hydropower, Water, and Green buildings. They are currently offering an exclusive opportunity to an enthusiastic Graduate Service Desk Officer to join their widespan IT Support community.
This role will be more than just an Entry Level Position but more of an opportunity...
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Full time
...purpose to life via three shared values: We walk the talk, turn over every stone and keep it human.
Job Description
The IT Service Desk provides first-level IT support for Metro and satellite sites for internal staff. The Service Desk team is required to attend to IT...
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Day shift
...team stronger and more seasoned. We're fueled by the diversity of our talented employees.
Job Description
The APAC Deal Desk analyst is part of the Deal Desk team that is fully responsible for all APAC deal booking related activities: pricing, approving non-...
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Local area
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...Sr. Service desk officer - 6 months contract - Sydney CBD location
Your new company
We are recruiting a Senior Service Desk Analyst for a reputable government agency based in Sydney CBD.
Your new role
As a Senior Service Desk Analyst, you...
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Hourly pay
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...admin, Teams Calling, user support, Meeting Room systems, managed services, coding capability and contact centre knowledge would also be... ...SIP-based PBX
Managed Services: Experience in using a Service Desk ticketing platform, Service Level Reporting, RMM systems and most...
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...working as part of a small yet highly experienced team
ABOUT YOU:
You are a strong communicator and have a keen sense of customer service
You have a sound understanding of IT support and troubleshooting principles for hardware and software products
You are...
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Online
...incidents to provide priority solution with timely follow ups & adequate communication.
Monitor the incidents to ensure that the service level agreements are respected.
Identify, initiate, schedule, and conduct incident reviews.
Provide guidance to the...
Full time
Flexible hours
Shift work
...objective to meet performance parameters.
The Successful Candidates shall present below attributes:
Communication and Customer Service Skills
· Attention to details to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve...
Full time
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Rotating shift
We are inviting professionals in high-growth industries who are thinking about their next move or looking for a new opportunity to join our expanding talent pool.
The F4S Talent Pool is a pilot project designed to:
Help job seekers get discovered by our partners...
Full time
...About Us
blueAPACHE is a leading managed service provider based in Australia. With a strong focus on customer experience and employee... ....
The Role
We are seeking an experienced Level 2 Service Desk and Onsite Support Engineer to join our team. In this role, you will...
Full time
Remote job
...Macquarie Asset Management’s APAC Equity Trading desk that supports internal investment teams... ...and our people. We are a global financial services group operating in 34 markets and with 54... ....
What role will you play?
As an Analyst your key focus will be on non-execution workflow...
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