Be a part of our Team!

We are looking for an experienced jeweller who has the ability to process all kinds of jewellery repairs, from maintenance and generic services to complex requirements in complicated repairs.

This role requires someone who is able to follow specific brand guidelines and decide the best suitable repair approach to reach expected lead-time with the ability to develop and manufacture special tools for different requirements. The role will work in a customer service orientated space and so good communication skills and a solution focused mindset are essential. Salary range $100,000 to $110,000 plus super.

HOW WILL YOU MAKE AN IMPACT?

Key Responsibilities

Estimate the volume and needs of each individual service and repair request with a technical evaluation and quotation according to brand pricelist.
To repair all kind of high-Jewellery defect, generic services, scope with complicate items.
Carry out bracelet and necklace chain extension or length reduction.
Ring-Sizing +/-; traditional technic, with ring-guard.
Re-shape deformed items
Polishing / Lapping of Jewellery
Rhodium plating
Maintenance of workshop and tools
In-time completions
Spare part ordering, stock keeping and minimum quantity stock keeping.
Quality checks
Jewellery Engraving

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Minimum 5 years’ experience in Jewellery Repair
Familiar with 18Kt. Gold in different colour, Platinum
Familiar with different sensitive materials: (Gemstones, Pearls, Wood, Porcelain, Resin, etc.)
Familiar with Fire-Soldering and Laser-Welding
Familiar with Computer Skills (MS Office, Internet, E-Mail)
Skills in polishing and Lapping
Excellent verbal and written communications skills
Experience in Stone-Setting would be plus
Plating Skills would be a plus (Rhodium)

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

We value freedom, collegiality, loyalty, and solidarity.
We foster empathy, curiosity, courage, humility, and integrity.
We care for the world we live in.

YOUR JOURNEY WITH US

After being shortlisted, you will receive a call from our Talent Acquisition Partner to discuss the role and for us to get to know you.
If you are successful through the phone interview, you will be invited to attend an interview with our Head of Customer Service and Senior HR Manager to assess your fit for the role
The successful candidate will start their employment after satisfactory background checks have been completed.

Jeweller