Complaint representative jobs in Australia

As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support...  ...resolving any issues related to their purchases. Handling customer complaints and concerns with empathy, patience, and professionalism,... 

We are seeking enthusiastic and customer-focused individuals to join our dynamic call center team. As a Call Center Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing exceptional service. This... 

 ...positions available. AS THESE ARE FEDERAL GOVERNMENT ROLES - ONLY AUSTRALIAN CITIZENS ARE ELIGIBLE TO APPLY. As an APS5/APS6 Complaints Officer you will be liaising with both internal and external stakeholders to resolve moderately complex cases. Responsibilities:... 

XMB Technology, a start-up innovators in the Australian tech scene, are hiring a Customer Support Representative. Your mission: - Deliver exceptional customer service and technical support - Troubleshoot and resolve customer issues related to our products/services - Maintain... 

 ...APS6 Complaints Officer, 12 month contract, $60.26 per hour, ASAP start About the Organisation Based within a Federal Government organisation putting stakeholders at the heart of their work, the organisational values reflect a passion and commitment to building a positive... 

About the Team The Internal Reviews and Complaints Branch is the central point of coordination for the Agency's handling and resolution of internal reviews and complaints. Working directly with participants, providers, internal staff and external agencies, the branch aims... 

 ...multiple APS5 and APS6 positions on initial 12-month contracts with the possibility for extension. Your new role As a Complaints Officer, your duties will include: Managing complaints and participant incidents, including assessing, recording, resolving and... 

 ...Education and Utilities across Geelong. I am partnered with a Federal Government Agency, in the heart of Geelong to recruit an APS6 Complaints Officer for a 12-month, full-time temporary assignment with the potential to extend. Your new role As the APS6 Complaints... 

Assistant Director (Strategic Initiatives and Support / Complaints) THE OPPORTUNITY The Aged Care quality and Safety Commission have an...  ...Group (ICRG) who works with people receiving services, their representatives and service providers to resolve concerns and make positive improvements... 

 ...ready to make a meaningful impact in the lives of individuals with disabilities? HOBAN Recruitment is seeking a dedicated APS5 Level Complaints Officer to join our client's team in DEAKIN ACT. If you're passionate about resolving complaints and providing exceptional... 

 ...and making a positive impact on the lives of people with disabilities? Join the dynamic team with our client as an APS5 equivalent Complaints Management Complaints Officer. APS5 equivalent 55+ p/h + super Located in Chermside, Queensland Up to 12 months with potential... 

 ...APS5 Complaints and APS6 Senior Complaints Officers Ministerial & Parliamentary ~ Multiple Positions, Disability Sector ~ Internal Reviews & Complaints ~12 Month Contracts, Federal Government The Internal Reviews and Complaints Branch is the central... 

 ...roles in this division. To be considered, please register your interest to the specific job number listed below. Feature Roles: APS5 Complaints Officers Job ID: 110798A, 110798P Location: Regional Victoria – Geelong Duration: Initial Contracts - 12 months (with... 

 ...physical, and financial wellbeing. The opportunity Within our Member & Advice function this position sits within the Complaints & Advocacy team. This team are focused on developing a voice of customer, providing strong customer advocacy, whilst managing... 

 ...About the role In this diverse role you will have the opportunity to undertake a variety of functions - from coordination of the complaints management activity, to triaging and investigating matters.  Additionally, you will regularly prepare reports to management and the... 

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer. Applications will remain current for a period of...

 ...Do work that matters As a Complaints Resolution Specialist , focusing on scams & disputed transactions, your role will ensure an outstanding customer resolution experience throughout the investigation and resolution of a complaint. You will proactively drive business... 

 ...hold PR Previous or current Customer Service/ Collections experience/ Insurance Experience managing and responding to customer complaints Financial Services / Motor Vehicle industry experience Proven experience being self-motivated and results-driven with an... 

 ...and environmental conservation is seeking a Customer Service Representative to join their team. In this role, you will play a vital part in...  ...effectiveness. Conduct outbound calls to investigate customer complaints, identify underlying issues, and provide effective solutions.... 

 ...that service providers manage incidents within CSTS' risk appetite effectively and efficiently. Your focus will be on ensuring member complaints are handled with fairness and consistency, always prioritising member interests, and driving quality and process improvement through...