Alarm Monitoring Control Room Operator Job Description Template
Our company is looking for a Alarm Monitoring Control Room Operator to join our team.
Responsibilities:
- Must be able to do additional shifts to cover annual leave;
- Must be available to commence shifts on short notice to cover sick leave;
- Making outbound and receiving inbound phone calls;
- Monitoring of alarm systems via our automation software;
- Must to be able to do 12 hour shifts;
- Data entry;
- Basic technical support to end users.
Requirements:
- Be able to prioritise and with good time management skills;
- Proficient in all Microsoft applications;
- Dedicated to deliver a consistently high level of customer service;
- Up for the challenge of a fast paced and changing industry;
- Must be able to hold and maintain a WA Security Licence;
- Able to communicate verbally and written to an extremely high standard;
- Technically savvy;
- Able to type over 40 words per minute;
- Would suit someone who has mobile patrol experience.