Technical Account Manager

Technical Account Manager Job Description Template

Our company is looking for a Technical Account Manager to join our team.


  • Client meetings with traders, publishers, agencies and marketers direct;
  • you are a fast learner and adapt quickly to new situations;
  • troubleshoot all technical issues that affect project delivery;
  • you are communicative and have effective interpersonal and organizational skills;
  • fully understand all aspects related to the functional and technical specifications of your projects;
  • you can work independently and prioritize tasks;
  • acquire and maintain detailed knowledge of all DataMiner features;
  • Campaign management / Ad Operations (managed campaigns whilst in activation and ensuring all delivery KPIs are being met);
  • Basic day to day training of the platform with publishers and agencies;
  • you have natural technical insight and a positive, can-do attitude;
  • Preparation and presentation of reports (monthly and ad hoc);
  • Assisting finance in Montreal with some basic process and expenses;
  • take ownership of the full technical implementation of your projects;
  • you think logically, keeping the client first in mind;
  • Efficient and effective use of technologies.


  • profound knowledge of HFC broadband, IPTV, broadcast and satellite systems;
  • familiar with software programming;
  • work for an awarded and global leading company;
  • a healthy work-life balance;
  • experience with HTML, XML, client-server systems and SNMP;
  • knowledge of MySQL and Apache Cassandra is an asset;
  • strong affinity with MS Windows operating systems;
  • a competitive wage with extra benefits;
  • profound knowledge of TCP/IP (firewalls, routers, …), multithreading, Web Services and .Net Remoting.