Technical Account Manager Job Description Template
Our company is looking for a Technical Account Manager to join our team.
Responsibilities:
- Client meetings with traders, publishers, agencies and marketers direct;
- you are a fast learner and adapt quickly to new situations;
- troubleshoot all technical issues that affect project delivery;
- you are communicative and have effective interpersonal and organizational skills;
- fully understand all aspects related to the functional and technical specifications of your projects;
- you can work independently and prioritize tasks;
- acquire and maintain detailed knowledge of all DataMiner features;
- Campaign management / Ad Operations (managed campaigns whilst in activation and ensuring all delivery KPIs are being met);
- Basic day to day training of the platform with publishers and agencies;
- you have natural technical insight and a positive, can-do attitude;
- Preparation and presentation of reports (monthly and ad hoc);
- Assisting finance in Montreal with some basic process and expenses;
- take ownership of the full technical implementation of your projects;
- you think logically, keeping the client first in mind;
- Efficient and effective use of technologies.
Requirements:
- profound knowledge of HFC broadband, IPTV, broadcast and satellite systems;
- familiar with software programming;
- work for an awarded and global leading company;
- a healthy work-life balance;
- experience with HTML, XML, client-server systems and SNMP;
- knowledge of MySQL and Apache Cassandra is an asset;
- strong affinity with MS Windows operating systems;
- a competitive wage with extra benefits;
- profound knowledge of TCP/IP (firewalls, routers, …), multithreading, Web Services and .Net Remoting.