Site Merchandising & Operations Specialist Job Description Template
Our company is looking for a Site Merchandising & Operations Specialist to join our team.
Responsibilities:
- Create and maintain product category assortments on B2C and B2B sites;
- Drive effective teamwork, communication, collaboration and commitment across departments;
- Execute the seasonal line launch process;
- Maintain high-quality best practices in site execution and standards consistency;
- Consultant in features/functionalities needed for S&D’s new social selling platform;
- Create, test and execute all promotions for all countries;
- Track Canadian French, German and French localization tasks;
- Manage SKU set up, QA, and troubleshooting;
- Use analytics to determine best merchandising of SKUs and sort orders, cross sell and upsell recommendations.
Requirements:
- Excellent English speaking and writing skills;
- Proficient in Excel – data comparisons, basic reporting;
- Flexible and adaptable in a fast-paced, dynamic environment;
- Organized with strong attention-to-detail;
- Problem-solver, enjoys bug fixing;
- Operational mindset– analytical, efficient, process-oriented;
- Ability to quickly and honestly escalate issues as appropriate;
- Enthusiastic and positive can-do attitude;
- Passion for our mission;
- Must be willing to quickly act on last minute changes and work flexible, odd hours when needed;
- E-commerce retail experience preferred;
- 3-5 years experience with highly detailed work in systems and tools, preferably with website merchandising (setting up products/skus);
- Strong sense of judgment and decision making;
- Self-starter, proactive;
- Ability to recommend tools and site improvements to Product and Tech teams.