Senior Account Executive Job Description Template
Our company is looking for a Senior Account Executive to join our team.
Responsibilities:
- Work to maintain customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with Customer Success;
- Maintain a rolling 90-day pipeline to meet or exceed ARR quota;
- Nurture prospects and current customers; cross-sell and upsell existing subscribers;
- Drive a value-based sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities);
- Meet or exceed KPI targets based on number of calls, LinkedIn messages, sales engineering requests and opportunities closed;
- Document key findings, progress, insights, and pipeline velocity in Salesforce.com;
- Negotiate on the prices of contracts that are related to the sales activities;
- Tracks customer activity in internal systems in order to execute on account strategy and identify additional opportunities;
- Owns the overall account relationship driving customer satisfaction for assigned territory accounts;
- Stays across the latest domain trends and competitive intel by undertaking regular training and enablement;
- Establishes and maintains influential client relationships to ultimately drive revenue growth;
- Understand the needs of the company, actively participates in sales meetings and quarterly business reviews;
- Cultivates senior customer relationships and ensures effective service delivery to accounts;
- Grows revenue at designated accounts to achieve both our customers and Cloudera’s strategic business objectives;
- Engages Cloudera technical experts and specialists where required, maintaining oversight of all account activities.
Requirements:
- Relevant work experience is defined as 3+ years of sales experience with a minimum of 1 year in a commission-based hunter sales role;
- 8+ years of demonstrated successful Enterprise Software sales or Cloud based solutions;
- Outstanding written and oral communication skills;
- Self-motivated, quick thinker and ability to perform in high pressure situations;
- Bachelors degree AND 3 years of relevant work experience OR some post-secondary education AND 3 years of relevant work experience;
- Equal Opportunity;
- Bachelor’s degree preferred;
- Superior business and negotiation skills;
- Has an established network of senior customer relationships;
- Demonstrative behaviours around integrity, relationship building, and leadership expectations;
- Data management experience highly preferred (i.e. analytics, data warehousing, machine learning);
- Brings high levels of energy, is a team player and accountable by nature.