Practice Lead, eCommerce Job Description Template
Our company is looking for a Practice Lead, eCommerce to join our team.
Responsibilities:
- Identify opportunities for expansion while partnering with account management;
- Participate in webinars, summits, media interviews, etc. representing Nortal and practice area;
- Understand the competitor landscape in the practice area;
- Provide guidance to Nortal technical teams in the practice area for professional development (i.e. training);
- Architect and demonstrate to potential new clients;
- Develop practice area collateral, offerings, and supporting materials;
- Drive development of assets (e. g. tools, accelerators, etc.) and intellectual property (e. g. playbooks);
- Partner with account management and client teams on account strategy and offering planning;
- Create content in line with market trends and Nortal trajectory;
- Maintain, develop, and expand client relationships;
- Communicate collateral and offering messaging effectively Nortal account management and leadership for qualification discussions;
- Represent Nortal at industry conferences and meet ups;
- Drive thought leadership in practice area (blogs, points of view, formal campaigns, etc.);
- Articulate job requirements for resources needed, supporting Talent Acquisition;
- Identify and educate Nortal on market trends within the eCommerce industry (Industry conferences, whitepapers, etc.).
Requirements:
- Experience creating thought leadership and white papers and presenting in this area of expertise is preferred;
- 10+ years of experience in the eCommerce field with prior pre-sales experience;
- Deep domain experience with multi-platform expertise (i.e. Demandware, Hybris, Elastic Path, ATG, Broadleaf, Websphere, Magento, Intershop, etc);
- Excellent communicator with the ability to communicate effectively along vertical and horizontal planes internally and in client organizations;
- Proven ability to launch new projects (team selection, work breakdown structure, etc.);
- Able to travel at 50%
- BA Computer Science or related field;
- Possesses aptitude to manage the customer experience in concert with other Nortal leads;
- Strong project management skills.