Commercial Account Executive Job Description Template
Our company is looking for a Commercial Account Executive to join our team.
Responsibilities:
- Upsell and leverage business from new and established customer relationships;
- Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions;
- Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates;
- Forecast sales activity and revenue achievement while creating satisfied customers;
- Effectively qualify leads and identify prospect needs, engaging technical resources as required;
- Prospect, develop, and close new Udemy for Business platform customers;
- Utilize solution-selling techniques to effectively guide sales process to close;
- Coordinate and work with Udemy for Business team (Marketing, Product, Customer Success, key executives) to ensure customer satisfaction and retention;
- Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs);
- Conduct high-level conversations with C-Level and VP -Level Executives to address business needs;
- Sell the Udemy for Business vision to prospects through product demonstrations and target-specific initiatives;
- Keep informed of product line, competition and industry trends that may impact client business activities;
- Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate;
- Create and deliver sales forecasts, updates and share best practices with the rest of Sales;
- Develop and execute on account plans to deliver on revenue goals.
Requirements:
- Inbound sales experience;
- BA/ BS or equivalent experience;
- Teamwork and good communication skills a must;
- Salesforce CRM experience preferred;
- Business forecasting, pipeline development and management skills are required;
- Skilled at negotiating business terms with line-of-business, senior management and/or C-level executives;
- Must be detail oriented, organized, ethical, responsible, & self-motivated;
- A minimum of 2+ years of on-target, B2B sales experience (SaaS experience preferred) or equivalent;
- A proven track record of closed sales, client satisfaction, & team work;
- Presence and proficiency in social media such as LinkedIn preferred;
- Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
- SaaS video or web conferencing solutions selling experience preferred;
- 4+ years of Account Executive experience in a Technology company;
- Must have strong verbal skills with consultative professional business acumen;
- Demonstrated excellence in presentations skill with ability to build relevant, strategic messaging.