Commercial Account Executive

Commercial Account Executive Job Description Template

Our company is looking for a Commercial Account Executive to join our team.

Responsibilities:

  • Upsell and leverage business from new and established customer relationships;
  • Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions;
  • Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates;
  • Forecast sales activity and revenue achievement while creating satisfied customers;
  • Effectively qualify leads and identify prospect needs, engaging technical resources as required;
  • Prospect, develop, and close new Udemy for Business platform customers;
  • Utilize solution-selling techniques to effectively guide sales process to close;
  • Coordinate and work with Udemy for Business team (Marketing, Product, Customer Success, key executives) to ensure customer satisfaction and retention;
  • Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs);
  • Conduct high-level conversations with C-Level and VP -Level Executives to address business needs;
  • Sell the Udemy for Business vision to prospects through product demonstrations and target-specific initiatives;
  • Keep informed of product line, competition and industry trends that may impact client business activities;
  • Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate;
  • Create and deliver sales forecasts, updates and share best practices with the rest of Sales;
  • Develop and execute on account plans to deliver on revenue goals.

Requirements:

  • Inbound sales experience;
  • BA/ BS or equivalent experience;
  • Teamwork and good communication skills a must;
  • Salesforce CRM experience preferred;
  • Business forecasting, pipeline development and management skills are required;
  • Skilled at negotiating business terms with line-of-business, senior management and/or C-level executives;
  • Must be detail oriented, organized, ethical, responsible, & self-motivated;
  • A minimum of 2+ years of on-target, B2B sales experience (SaaS experience preferred) or equivalent;
  • A proven track record of closed sales, client satisfaction, & team work;
  • Presence and proficiency in social media such as LinkedIn preferred;
  • Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
  • SaaS video or web conferencing solutions selling experience preferred;
  • 4+ years of Account Executive experience in a Technology company;
  • Must have strong verbal skills with consultative professional business acumen;
  • Demonstrated excellence in presentations skill with ability to build relevant, strategic messaging.