Direct and coordinate financial activities of workers in a branch, office, or department of an establishment, such as branch bank, brokerage firm, risk and insurance department, or credit department.
Branch Manager Job Description Template
Our company is looking for a Branch Manager to join our team.
Responsibilities:
- Overall management of branch activities, sales and P&L;
- Utilise process efficiencies to create opportunities to ensure client service standards are exceeded and colleague resources are aligned to growth;
- Establishing and maintaining relationships with key clients to ensure the branch delivers services that maintain client satisfaction,
- Manage costs including branch overheads and daily cost management of work packages,
- Training team members and ensuring company policies and procedures are being adhered to;
- Customer Service both online and over the phone;
- Developing and mentoring people;
- Maintain relationships with existing customers;
- Manual handling in a fast-paced environment;
- Sales & marketing, including working with our bid team to estimate, prepare and present quotations to clients,
- Staff management and scheduling;
- Completing and maintaining accurate paperwork;
- Ensure staff understand and comply with WH&S and cleanliness of warehouses;
- The development and delivery of project execution plans,
- Managing the deployment and productivity of workshop and site personnel,
Requirements:
- Excellent computer skills;
- At least 15 years industry experience;
- Excellent leadership and interpersonal relationship skills,
- High level of safety culture and demonstrate an understanding of risk assessment, Critical Risk Management;
- Have worked on smelter or alumina sites;
- A high level of sales and marketing skills and be prepared to grow the business to deliver above expectations,