Field Service Technician

Build, install, test, or maintain robotic equipment or related automated production systems.

Field Service Technician Job Description Template

Our company is looking for a Field Service Technician to join our team.


  • Complete detailed service reporting and manufacturers documentation;
  • Provide complete and professional technical support to all customers;
  • Diagnosis and troubleshooting of Mechanical, Hydraulic and Electrical systems;
  • Maintain order and cleanliness of van and ensure stock is up to date;
  • Developing your skills and knowledge with a broad range of machines across 5 industry brands; from CNC machinery, pneumatics, to hydraulics;
  • Actively participate in safety initiatives and identify hazards and improvements internally and externally;
  • Provide timely and accurate condition reports;
  • Performing regular routine maintenance checks throughout NSW and interstate;
  • Expand and maintain customer relationships in the field;
  • Machine programming and start-up;
  • Responsible for efficient commissioning, maintenance, repair and training of Customer mine site personnel on RME suite of technologies;
  • Ability to participate in team meetings as requested;
  • Major and minor services;
  • Routine maintenance, repairs and component replacements;
  • Ensure all OH&S policies and procedures are adhered to and attend training as required.


  • Technical knowledge and understanding of Security Access Control Systems preferred;
  • Trade qualifications in Electrical or Mechanical HVAC are essential as well as an A-Grade Electrical License would be preferred;
  • Highly developed technical problem-solving skills;
  • In-depth knowledge of and experience with various HVAC equipment and BMS systems;
  • Hold a Working with Children Check;
  • Previous experience with BACnet and MODbus type controls;
  • Hold or ability to obtain Security Clearance;
  • Proficient IT skills with a strong understanding of networks and PC configuration;
  • IP configuration and fault-finding experience to network routers, switches and other network related hardware.