Concierge Porter

Concierge Porter Job Description Template

Our company is looking for a Concierge Porter to join our team.

Responsibilities:

  • Welcome Guests on arrival and assist them during their stay;
  • Prepare the lobby information board on a daily basis;
  • Manage Guest luggage;
  • Maintain current information on all hotel services as well as external locations, attractions, and landmarks in the hotel vicinity;
  • Receive and deliver mail and messages for the hotel and Guests;
  • Project a professional manner with an emphasis on hospitality and Guest service;
  • Show guests to their rooms and explain the amenities and emergency procedures;
  • Provide support to the Concierge as required in cases of emergency.

Requirements:

  • Previous experience working within the hotel, leisure, and/or retail sector;
  • strong communication skills;
  • Attention to detail;
  • Current Australian Driver’s Licence;
  • Energetic and enthusiastic;
  • Excellent personal presentation.

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