Concierge Porter Job Description Template
Our company is looking for a Concierge Porter to join our team.
Responsibilities:
- Welcome Guests on arrival and assist them during their stay;
- Prepare the lobby information board on a daily basis;
- Manage Guest luggage;
- Maintain current information on all hotel services as well as external locations, attractions, and landmarks in the hotel vicinity;
- Receive and deliver mail and messages for the hotel and Guests;
- Project a professional manner with an emphasis on hospitality and Guest service;
- Show guests to their rooms and explain the amenities and emergency procedures;
- Provide support to the Concierge as required in cases of emergency.
Requirements:
- Previous experience working within the hotel, leisure, and/or retail sector;
- strong communication skills;
- Attention to detail;
- Current Australian Driver’s Licence;
- Energetic and enthusiastic;
- Excellent personal presentation.