Associate Data Collection Specialist

Associate Data Collection Specialist Job Description Template

Our company is looking for a Associate Data Collection Specialist to join our team.

Responsibilities:

  • Adapt to changing project needs and expectations;
  • Communicate, with all stakeholders, in a timely, clear and concise manner;
  • Respond to participant queries;
  • Deliver to project objectives within project scope, timeline and budget;
  • Maintain project trackers, monitor key project metrics and provide project reports as required;
  • Follow quality management processes and take corrective measures as required;
  • Analyse project performance and take appropriate actions (with guidance from Data Collection Specialist or Project Manager);
  • Use Appen’s crowd management and data collection tools to execute data collection projects of different types;
  • Manage QA checker performance;
  • Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information;
  • Provide training to QA checkers and data collection participants as required;
  • Be a proactive team member, contributing solutions and helping others as necessary;
  • Set up payments for data collection participants.

Requirements:

  • Knowledge of Microsoft Office tools – Excel, Word, and Outlook;
  • Commitment to quality (being able to follow quality management processes);
  • Proficiency in English, with excellent oral and written communication skills;
  • Being able to work independently and proactively to resolve issues;
  • Computer literate and able to pick up new tools and systems quickly and with accuracy;
  • Experience with audio recording equipment and software desirable;
  • Demonstrated time management and organizational skills with attention to details;
  • Ability to thrive in metric-driven, fast-paced, high-growth environments;
  • BS or BA degree from an accredited university or equivalent work experience preferred;
  • Agility and a service orientated approach;
  • Attention to detail;
  • Bi-lingual in a second language is a bonus.