Associate Data Collection Specialist Job Description Template
Our company is looking for a Associate Data Collection Specialist to join our team.
Responsibilities:
- Adapt to changing project needs and expectations;
- Communicate, with all stakeholders, in a timely, clear and concise manner;
- Respond to participant queries;
- Deliver to project objectives within project scope, timeline and budget;
- Maintain project trackers, monitor key project metrics and provide project reports as required;
- Follow quality management processes and take corrective measures as required;
- Analyse project performance and take appropriate actions (with guidance from Data Collection Specialist or Project Manager);
- Use Appen’s crowd management and data collection tools to execute data collection projects of different types;
- Manage QA checker performance;
- Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information;
- Provide training to QA checkers and data collection participants as required;
- Be a proactive team member, contributing solutions and helping others as necessary;
- Set up payments for data collection participants.
Requirements:
- Knowledge of Microsoft Office tools – Excel, Word, and Outlook;
- Commitment to quality (being able to follow quality management processes);
- Proficiency in English, with excellent oral and written communication skills;
- Being able to work independently and proactively to resolve issues;
- Computer literate and able to pick up new tools and systems quickly and with accuracy;
- Experience with audio recording equipment and software desirable;
- Demonstrated time management and organizational skills with attention to details;
- Ability to thrive in metric-driven, fast-paced, high-growth environments;
- BS or BA degree from an accredited university or equivalent work experience preferred;
- Agility and a service orientated approach;
- Attention to detail;
- Bi-lingual in a second language is a bonus.