Logistics Coordinator

The Logistics Coordinator I coordinates inventory management, warehousing, and transportation activities in order to optimize inventory levels and minimize costs. Provides clerical support for inbound and outbound logistical operations. Being a Logistics Coordinator I typically requires a high school diploma or equivalent. Supports a variety of logistical functions, including sourcing, receiving, purchasing, and dispatching. In addition, Logistics Coordinator I typically reports to a supervisor or manager. Being a Logistics Coordinator I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

Logistics Coordinator Job Description Template

Our company is looking for a Logistics Coordinator to join our team.


  • Process new orders using ERP system;
  • Coordinate the logistics of products from the warehouse to the customer;
  • Manage stock inventory levels using excel spreadsheets and company database;
  • Be responsible for all equipment and number orders using proprietary software and processes;
  • Address and resolve any issues with delayed shipments;
  • Tracking of containers being unpacked;
  • Demonstration a strong desire and capability to learn, grow, and develop new skills;
  • Arrange for the scheduling, shipment, and billing of all orders;
  • Ensure best practice is followed with development of SOPs;
  • Container transport and warehouse container movement inbound and outbound;
  • Process customer PO’s, Returns, and Invoices;
  • Effectively coordinate, track, and complete multiple projects simultaneously;
  • Monitoring AQIS clearance and unpack;
  • Ability to manage frequent changes, delays, and unexpected events;
  • Interface with customers, partners and internal teams to effectively set expectations, request action and communicate order status.


  • Provide exceptional customer service across all channels – written, phone and face to face;
  • High level of attention to detail;
  • Previous experience in logistics, sales administration or similar role type;
  • Efficient time management and organisational skills;
  • Be Accountable – even when no-one is looking;
  • Well organized with strong time management skills and the ability to prioritize;
  • Engage Fearlessly – we speak up and listen;
  • Intermediate skills in Microsoft Office with exceptional attention to detail;
  • Thrive Together – greatness comes from unlocking each other’s potential;
  • Collaborate Openly – our whole is greater than the sum of our parts;
  • Demonstrated fleet management/ transport operations experience;
  • Excellent written and oral communication skills, in person, phone calls, internal chats and emails;
  • A minimum of 2-3 years of experience in the telecom industry, logistics are required for this position;
  • Advance Confidently – we find opportunity and act on it;
  • Proven experience to resolve tickets, analyze current process ad provide recommendations.