Delivery Consultant Job Description Template
Our company is looking for a Delivery Consultant to join our team.
Responsibilities:
- Build and enhance dashboards, reports and alerts to meet customer requirements;
- Represent Dynatrace as a product expert on its technology;
- Build Dynatrace brand loyalty;
- Help customers troubleshoot, profile, and predict application performance issues;
- Deploy, administer, configure, maintain, and mature Dynatrace technology as it relates to customer needs;
- Mentor and train customers and partners on Dynatrace technology and best practices;
- Assist sales team in identifying new opportunities for product and services at customers;
- Defend Dynatrace solution against competitive threats;
- Earn the confidence of customers, partners and colleagues as trusted advisor in Digital Performance Management;
- Ensure effective monitoring of critical business applications at customer sites.
Requirements:
- Cloud and Infrastructure technologies such as AWS, Azure, OpenStack, Cloud Foundry, Kubernetes etc;
- Solid presentation and writing skills and experience with creating professional reports;
- Essential – Computer Science or IT degree;
- Strong passion and desire to learn new technology;
- Java, .NET, Node.js, Python;
- Databases;
- J2EE, ASP.NET, Web development;
- Only for Australian Citizens, preferably with Security clearance;
- Networking;
- Excellent interpersonal communication skills, both written and oral;
- Expertise in one or more of these key technologies is desirable;
- Citrix, VMware;
- Ability to tackle complex application environments to provide customers with clear ability to transfer technical aspects into business concepts.