customer service advisor Job Description Template
Our company is looking for a customer service advisor to join our team.
Responsibilities:
- Managing quotes, payments and credit checks;
- Conduct vehicle handovers;
- Working closely with the Parts Manager & Workshop Controller to ensure effective delivery of work orders;
- Create and invoice work orders, job lines and allocate work to the workshop for planning of activity.
Requirements:
- Strong abilities in time management, organisation and administration;
- Effective in problem solving, negotiation and influencing;
- Current HR license (preferred) or company willing to sponsor obtaining license;
- Ability to think on your feet and show initiative;
- Excellent communication and interpersonal skills;
- Professional written and verbal communication skills;
- Mechanical or workshop aptitude or related industry desirable.