Product Owner - Discovery & Demand

ABOUT THE ROLE

Internal Only | Permanent | Full time| Hybrid, Sydney

We’re looking for a commercially minded Product Owner to maximise the value of our digital marketplace by improving how customers discover assets and convert into active bidders.

This role plays a critical part in lifting auction participation, bidding activity and ultimately resale outcomes. You’ll lead two key areas of focus:

• Discovery – ensuring customers can easily find the right assets at the right time
• Demand – converting intent into action to increase bidder activity and competition

Reporting to the Head of Product – Digital Selling, you’ll use data and customer insights to shape product decisions and continuously improve performance. This includes analysing the end-to-end buyer journey, identifying drop-off points and uncovering the underlying drivers of customer behaviour to inform meaningful product improvements.

In this role you will:

• Own and prioritise the product backlog to ensure the team is focused on the highest-value work.
• Translate business needs and customer insights into clear user stories and actionable requirements.
• Partner with Tech, Data, UX and business stakeholders to deliver product improvements and new features.
• Craft appropriate success and validation metrics that can be clearly conveyed and understood by stakeholders outside the product team
• Use customer behaviour, product data and performance metrics to identify opportunities for optimisation.
• Employ UX as a core strategic lever to drive our desired user behaviour, designing detailed interactive prototypes that communicate the vision clearly for tech development teams
• Support sprint planning, reviews and delivery activities to keep work moving and releases on track.
• Engage stakeholders across the business to gather feedback, align priorities and communicate progress.
• Identify opportunities to use AI and emerging technology to improve customer experience and operational efficiency.
• Contribute ideas for new features, enhancements and product improvements that support business goals.

  ABOUT YOU

• Experience in a Product Owner or similar role, with the ability to translate customer and business needs into clear priorities and outcomes.
• Strong product, analytical and stakeholder management skills, with experience working across Technology, Data, UX and the broader business.
• Experience in digital, marketplace, e-commerce or auction environments will be highly regarded, along with an interest in emerging technology and AI.
• A tertiary qualification in business, technology, product, commerce or a related field is preferred.

WHY WORK FOR PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for our customers whilst remaining authentic. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, mining, oil & gas, agriculture industries and employ a broad team of specialists to make this happen.

Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:

• Up to five extra days of leave each year and ability to earn an annual bonus after a qualifying period
• Cash vouchers and formal recognition awards
• Study assistance to support relevant courses or qualifications with robust career pathways available
• Paid parental leave for primary and secondary carers
• Bonus for referring talented people who join and succeed at Pickles
• Access to the employee assistance program for you and your family

At Pickles we value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.

We’re committed to development and providing opportunities for progression to our employees. We want to be upfront by letting you know we’ve identified a preferred internal candidate for this role via ongoing Talent & Succession Planning, however all internal applicants whose experience match the selection criteria above are encouraged to apply (CV and cover letter required).

Internal applicants must have completed 6 months’ probation.