Case Practice Support Worker

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (

Case Practice Support Worker (CPP2) opportuntiies at various locations across the state:

Case Practice Support Practitioners (CPP2) are integral to child protection and involves case support tasks, such as facilitating contact visits, transporting children to services and other case support duties such as:

• observing and assessing the interactions between children and family members
• providing reports to child protection case managers to assess and plan for the child's best interests.

The transportation of children is a requirement of this role. As such, you will have a valid driver's licence and willingness to travel for extended periods of time. T here may be the requirement to work overnight and travel in evenings and early mornings. On occasions, additional hours may be required to ensure the wellbeing of children. You must be comfortable lifting moderate weights such as car seats and children. 

You will possess an understanding of Aboriginal culture and demonstrate an understanding of the legislative, policy and practice requirements relating to Aboriginal children, families, and communities, including the Aboriginal Child Placement Principle and the programs and initiatives that support its implementation in Child Protection practice. 

For further information about the role including capabilities and key selection criteria, please review the position description attached or visit the  Child Protection jobs - position descriptions | vic.gov.au .  

Employment Status: Ongoing & Fixed Term vacancies. Full-time (76 hours per fortnight) / Part-Time and job share options may be available that meet programs needs during peak periods between 7am to 7pm.  There may be the requirement to work overnight and travel in evenings and early mornings. On occasions, additional hours may be required to ensure the wellbeing of children. 

Locations: 

• Preston
• Swan Hill
• Mildura
• Bairnsdale
• Sale
• Warragul
• Morwell
• Dandenong 
• Frankston
• Box Hill
• Wodonga
• Wangaratta 
• Geelong
• Ballarat
• Footscray
• Warranambool
• Portland
• Hamilton
• Horsham

Please note some of these locations may not have current vacancies, and instead may consider competitive candidates to be placed into their talent pool. 

Salary Range: $62,742 - $77,430 per annum, plus superannuation