Receptionist

2 Days Per Week | Dandenong | Meaningful Community Impact

Be the welcoming face of an organisation that's making a real difference.

At The Bridge, we support people with disability and people experiencing disadvantage to live the life they choose. We're looking for an experienced Receptionist to join our Head Office team and help create a positive, professional and welcoming experience for everyone who contacts us.

This is more than answering phones. Every day you'll support participants, families, carers and stakeholders to connect with the right people and services, often during important moments in their lives.

If you're someone who enjoys helping others, thrives in a busy environment and takes pride in keeping things running smoothly, we'd love to hear from you.

Why join The Bridge?

• Meaningful work with a community-focused not-for-profit
• Access up to $18,500 Not-For-Profit salary packaging benefits
• Supportive and welcoming team culture
• Additional day of leave during your birthday month
• Connect to a range of services with Sonder EAP including counselling, nutritional, medical and financial professionals
• Maintain your health and wellbeing with discounts to your private health insurance
• Stable part-time role with flexibility around finish times

About the role

You'll be the first point of contact for visitors, participants, families and stakeholders attending or contacting our Dandenong Head Office.

Working alongside our Reception & Administration Officer, you'll help keep the office running smoothly while delivering outstanding customer service and administrative support.

You'll be responsible for:

• Welcoming visitors and creating a positive first impression
• Managing incoming calls, emails and reception enquiries
• Supporting participants, families and carers with professionalism and empathy
• Directing enquiries to the appropriate staff member or team
• Receiving and distributing mail and deliveries
• Coordinating meeting rooms and visitor arrivals
• Completing data entry, filing, scanning and document preparation
• Maintaining reception and shared spaces to a professional standard
• Supporting the Administration team with day-to-day administrative tasks

About you

We're looking for someone who:

• Has previous reception, administration or customer service experience
• Enjoys interacting with a diverse range of people
• Communicates confidently and professionally, both in person and over the phone
• Stays calm and organised when juggling multiple tasks
• Has strong attention to detail and computer skills
• Understands the importance of confidentiality and professionalism
• Wants a stable role and is looking to become part of a team for the long term

Experience in disability, community services, health, aged care or the not-for-profit sector would be highly regarded , but isn't essential.

The details

• Part-time position (2 days per week – Thursdays & Fridays )
• Located at our Dandenong Head Office
• Ideally provides reception coverage from 9:00am to 5:00pm
• Some flexibility around finish times may be available for the right person
• This is an onsite role and cannot be performed from home due to reception and visitor support responsibilities

A workplace where everyone belongs

The Bridge is committed to creating an inclusive workplace where people feel respected, valued and supported. We welcome applications from people with disability, neurodivergent people, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, LGBTQIA+ communities and people of all ages.

If you require adjustments during any stage of the recruitment process, we're happy to work with you to support your participation!

Ready to join us? We'd love to hear from you. Apply today.