Associate Solutions Engineer

Associate Solutions Engineer (Melbourne) – Position Description 

Role summary 

Role  

Associate Solutions Engineer 

Location  

Melbourne, VIC (Hybrid) 

Reports to  

VP of Engineering, ANZ 

Function  

Technical Sales / Pre-Sales 

Experience  

Early career: recent graduates, career changers, or up to ~4 years in IT or cyber 

Travel  

Occasional, across ANZ 

About ACPL Systems. ACPL Systems is a services-first cybersecurity partner. We help organisations assess, design, deploy, optimise, manage and defend modern security environments, with certified engineering capability, global delivery scale, an Australian presence and proprietary IP. 

Our ANZ focus is a tight portfolio: Cloudflare (application security, Zero Trust and the developer platform), CrowdStrike (endpoint and XDR), and the platforms we take to market ourselves: Klassify (data discovery, classification and protection), XPosture (continuous security posture optimisation: verifying that existing controls are configured correctly, catching drift, and prioritising fixes by real impact) and RiskProfiler (external attack surface and threat exposure management). We are building the technical sales team around it, and this role is where someone early in their career can learn the craft properly and grow with it. 

The role 

We are hiring an early-career Solutions Engineer and will train you into the role. You do not need prior experience with our platforms. We need curiosity, solid cyber foundations, a genuine wish to be in front of customers, and the drive to ramp quickly. 

Solutions Engineers sit between the customer and the sales team. Account Managers own the relationship; you own the technical side: understanding the customer's problem, showing how the technology solves it, and proving it works. 

You will learn directly from the VP of Engineering, ANZ and from senior ACPL engineers across Cloudflare, CrowdStrike and our own products. You will shadow live deals from week one. The ramp is intensive and time-boxed: we invest heavily in you for 90 days, and in return we expect you to be productive in front of customers by the end of it. 

Your first 90 days 

The ramp is an intensive, structured 90 days, with protected time for training and funded certifications. By day 90, you will run discovery and demos on your own for Cloudflare and CrowdStrike, and pitch Klassify, XPosture and RiskProfiler confidently on a first call, with senior engineers covering the depth while you build it up. 

What you'll do 

• Support Account Managers through the sales cycle: discovery, demos, technical validation and close. 
• Run product demos and technical walkthroughs, growing towards workshops and executive presentations. 
• Help design, set up and run Proofs of Concept with clear success criteria. 
• Learn to position and design solutions across Cloudflare, CrowdStrike and our own platforms. 
• Troubleshoot hands-on during customer evaluations, with senior engineers backing you. 
• Write solution designs and technical scopes that hand over cleanly to our delivery teams. 
• Keep your skills current through certifications, labs and vendor training. 

What you bring 

We care about capability and attitude, not years or the type of qualification. 

Must have 

• A cybersecurity foundation. A degree, TAFE qualification, bootcamp or industry certifications in cyber or IT with a security focus. Any route is fine. 
• Networking fundamentals. You know the OSI model and TCP/IP stack well enough to trace a packet end to end: the DNS lookup, the TCP handshake, TLS negotiation, and what a firewall, NAT or web proxy does to it on the way. You have opened a packet capture in Wireshark or tcpdump and can talk through what you saw. 
• Proof that you challenge yourself. Show us what you have done outside the classroom: CTFs (Hack The Box, TryHackMe, picoCTF), a home lab, write-ups, a GitHub repo or a security side project. 
• You want to be customer-facing. You are comfortable speaking up in a room, enjoy explaining things, and are interested in how deals are won. 
• You learn fast. You pick up new technology quickly and teach yourself through labs, docs and trial and error. 
• Clear communication , in writing and in person. 
• Based in Melbourne , with full working rights in Australia. 

Nice to have 

• An internship or early role in a SOC, IT support, network or security team. 
• Coding or scripting (Python, JavaScript), or a software development, data or AI/ML background. 
• Cloud fundamentals in AWS or Azure. 
• A relevant certification, such as CompTIA Security+, CCNA, or a Cloudflare or CrowdStrike accreditation. 
• Published CTF write-ups, a blog, or a ranking on Hack The Box or TryHackMe. 
• Customer-facing experience of any kind, including retail or hospitality. 

What success looks like 

• At 90 days: You run discovery and demos independently for Cloudflare and CrowdStrike, pitch Klassify, XPosture and RiskProfiler confidently on a first call, and take on smaller opportunities end to end. 
• At 5 months: You go deep on our own platforms and run those opportunities with light senior support. 
• At 12 months: Account Managers pull you in early, your PoCs convert, and you are a go-to engineer for the Melbourne team. 

Working model and compensation 

• Hybrid from our Melbourne CBD office, customer sites and home, with occasional travel across ANZ. 
• Competitive base salary , plus superannuation and a variable incentive component. 
• Funded training and certifications , and hands-on mentoring from senior engineers and the VP of Engineering, ANZ. 
• A clear path to Solutions Engineer as ACPL's ANZ team grows. 

How to apply 

Send your CV with a short answer, 150 words at most, to this question: tell us about something technical you broke, and how you fixed it