Manager - Supporting Children and Families

Lead a high-impact Family Wellbeing program supporting children and families

We're partnering with a fantastic organisation to recruit an experienced Manager - Family Wellbeing Service to lead a multidisciplinary team delivering high-quality, culturally informed, family-led support.

This is a hands-on leadership role for a confident people manager who can balance practice excellence, risk management, stakeholder engagement, and operational performance -while building a strong, values-driven team culture.

The opportunity

As the Manager, you will lead the program's model of care and day-to-day operations, with responsibility for:

• Referral, intake, triage and waitlist management to meet community need
• Oversight of high-risk/critical safety matters (client risk, organisational risk, escalation and response)
• Coaching and supervision to strengthen practice quality and client engagement outcomes
• Whole-of-service integration , linking families into wrap-around internal and external supports
• Performance and reporting , including building and maintaining operational dashboards
• Stakeholder engagement across key systems (e.g., Child Safety, schools, hospitals and partner services)
• A strong safety culture , ensuring worker safety planning and safe field practice is embedded

What you'll bring

To succeed, you will have strong leadership capability grounded in contemporary child safety / social service practice, including:

• Demonstrated experience managing larger teams and driving quality, accountability and culture
• Strong capability applying and critiquing social work / child safety frameworks in practice
• Proven ability to influence stakeholders and support staff to navigate complex systems
• Sound judgement in risk decision-making , including working through legislative and practice "grey zones"
• Confidence using data to drive performance, caseload management, and continuous improvement

Mandatory requirements

Successful applicants will need (or be willing to obtain):

• National Police Check
• Queensland Blue Card
• Current Driver's Licence
• Evidence of work rights in Australia
• Willingness to travel and work in the community as required

Why apply?

• $131,000 + car provided
• Permanent, full-time leadership opportunity
• Meaningful role with genuine community impact
• Supported recruitment process through Tradewind

Apply now

Submit your application today, or contact Ryan Botha at Tradewind for a confidential conversation.