Junior SMSF Consultant

About ESUPERFUND

ESUPERFUND aims to help people take back control of their Superannuation with a Self-Managed Super Fund (SMSF). Since 2006, we have become one of the largest Self-Managed Superfund Service Provider in Australia and we are also an award-winning practice. At ESUPERFUND, we value our staff and provide you with opportunities to build up your career in a supportive team environment. As we continue to grow, we are seeking a proactive and detail-orientated individual to join us as a Junior SMSF Consultant.

Details

• Fast growing financial services company, creating successful pathways for our employees

• Stunning offices in Docklands location and 200m to Southern Cross Station

• Be part of a friendly, dedicated and successful team

• Approved sponsor for Temporary Activities Visas

• Entry-level opportunity; prior superannuation industry experience is welcomed but not required

Position overview

As a Junior SMSF Consultant in the Client Services team, you will play a key role in supporting clients with the day-to-day management of their SMSFs and providing ongoing assistance throughout their journey. You will be responsible for guiding clients through processes such as rollovers, employer contributions, and trustee changes, while delivering a high standard of service at every stage.

Duties and Responsibilities

Your duties and responsibilities will include

• Assist clients with the Change of Trustee process from end to end, including:

- Submitting online applications

- Preparing Change of Trustee documentation

- Reviewing and processing returned documents

- Liaising with external parties (e.g. ATO, financial institutions) on behalf of clients

• Respond to client enquiries relating to SMSF rollovers and employer contributions
• Monitor the incoming SuperStream message errors
• Deliver professional and timely client support to maintain a high level of service and client satisfaction
• Respond promptly to client queries via email and phone
• Perform ad-hoc administrative tasks as required
• Maintain awareness of and adhere to ISO 27001 standards and secure data handling practices

Essential requirements and skills

• Recent graduates should have achieved strong academic results (approximately 70% GPA or above)
• Strong written and verbal communication skills, with the ability to engage professionally with clients, colleagues, and external parties
• High attention to detail, with a strong commitment to accuracy and quality
• Ability to work both independently and collaboratively within a team environment
• Eagerness to learn and develop new skills
• Proactive and self-motivated, with a strong ability to identify process or system inefficiencies and contribute to continuous improvement initiatives
• Positive, can-do attitude with a strong focus on completing daily tasks in a timely manner
• Experience managing multiple priorities in a fast-paced environment is highly regarded
• Genuine interest in building a long-term career within the SMSF and financial services industry
• Commitment to developing within the role and progressing through a structured training pathway

About ESUPERFUND

At ESUPERFUND, we value staff and provide you with opportunities to build up your career in a supportive team environment. We are a technology-first organisation dedicated to creating successful pathways for our employees and clients. Our goal is to provide an empowered culture built on reliability, respect and simplicity. We’re goal-orientated, focused and move fast, but our decisions are measured to ensure longevity.

We built our future so you can build yours!

Our Purpose

We exist to continuously develop software that enables better service and experiences for our clients. Our homegrown, custom-built solution ensures compliance and security, and we’re always working to deliver the future of SMSF technology.

Our Vision

We will continually provide opportunities for people to build their pathways. We’re proud that our customers and employees stay with us for the long term; its’ a win-win. For those who move on, we ensure we’ve set them up for success and support them on their journey. We believe that the best experiences are built through trust and empowerment.

Values

• Technology – we are always looking to deliver the best technology

• Pathways – we always look to provide first-class training and development

• Reliability – we always deliver and think long term

• Simplicity – we always aim to make things easier

• Drive – we are focused and goal orientated

• Respect – we admire each other’s abilities and achievements

Application Procedures

To be eligible for this position you must be permitted to work in Australia. We will consider applicants who currently possess a Bridging or Temporary Residency Visa. Please note only shortlisted applicants will be contacted.

To apply

Please forward your application via our career jobs site ( with the following three attachments:

1. Cover letter addressing the above essential requirements and skills, and highlighting your skills (We encourage personalised applications that reflect your own experience)
2. Resume
3. Official academic transcripts (if recent graduate)

Contact Details

If you have any questions regarding this position, please email Michelle Todaro at ***email_hidden***, preference is for applications to be submitted via HR Partner link.

Application deadline: 31 May 2026

• If you're ready to start your career in a fast-growing, technology-driven financial services firm, apply now and build your future with ESUPERFUND