Development Operations Specialist

At Best Practice Software, our vision is communities connected with care. We’re achieving this through our mission to build a culture people love , where:

• we value customers,
• we work together for success,
• we are accountable for our actions,
• we innovate for the future, and
• we celebrate diversity and inclusion

Communities connected with care

That’s our vision. We make the clinical and practice management software that over 7000 Australian Practices run on, used every working day by GPs, Practice Managers, Nurses, Allied Health Providers and Administrative Staff.

We’re looking for a Platform Engineer to design, build and run the Azure platform our cloud products sit on, and to run it to a standard a clinician can rely on.

About the role

You’ll design the landing zones, the networking, the container platform and the delivery pipelines for our new Azure platform, write all of it as code in Bicep and Terraform, and look after it once customers are running on it.

You’ll sit in our Cloud Infrastructure team and work day to day with the product engineering teams who build and deploy onto what you create.

What you'll do

Design and build the Azure platform

• Design the Azure foundation: subscriptions and landing zones, identity, networking, storage, compute and the platform services our products depend on
• Design and run Azure networking properly. VNets, subnets, peering, routing, private endpoints and DNS, firewalls, NSGs and egress control, hybrid connectivity
• Build and operate the container platform across AKS and Azure Container Apps, and help teams land on the right one
• Define the whole thing as code in Bicep and Terraform, and keep the code the source of truth
• Build in guardrails using Azure Policy with a Policy as Code approach
• Tune the platform for cost, performance and scale, and make the trade-offs visible

Set the foundations

• Set the patterns: naming, tagging, environment topology, subscription strategy, governance policies, secrets and configuration
• Build the paved road so product teams can ship without needing you in the room

Automate the path to production

• Build and maintain CI/CD pipelines in Azure DevOps for build, test and deployment across customer-facing and supporting applications
• Automate infrastructure provisioning and configuration end to end, in whatever language the job calls for
• Work with delivery teams on releases so updates, features and fixes ship smoothly and predictably

Keep it running

• Own monitoring, alerting, capacity planning and configuration across production and non-production
• Build and test backup and disaster recovery, including actual restore testing
• Maintain availability, security and compliance across Azure and the external hosting platforms we use, including security hardening
• Take part in an on-call and out-of-hours roster with the rest of the team

Work as part of the team

• Contribute to end-to-end solution design with architects, analysts and product engineering teams
• Explain technical positions to non-technical people well enough that they can make a decision

WHAT YOU BRING

Essential

• Commercial platform, DevOps or cloud infrastructure experience, typically three years or more
• Azure in production across the stack: you’ve designed and run real workloads, not just consumed them
• Strong Azure networking. Familiarity with hub-and-spoke architecture, VNets, subnets and peering, private endpoints and Private DNS, network security groups, firewall and egress design, and the ability to debug connectivity when nothing in the portal is red
• Infrastructure as code in Bicep, Terraform or ARM, with the version control habits that go with it
• Containers and Kubernetes in production, ideally AKS
• CI/CD pipeline design and maintenance, ideally Azure DevOps
• Scripting and automation as a default reflex, ideally PowerShell
• Monitoring, alerting and incident response as everyday practice
• Cloud security fundamentals: identity, least privilege, secrets, network boundaries
• Australian work rights

Highly desirable

• You’ve built a cloud platform from a blank subscription before, and know what you’d do differently
• Both Bicep and Terraform, and a view on when each is the right tool
• Azure Container Apps, or serverless container platforms more broadly
• Azure Landing Zones or the Cloud Adoption Framework applied in anger
• Cost management and FinOps practices in Azure
• Helm, GitOps, or policy as code
• SQL Server platform operations, or another database platform at scale
• Medical software, e-health or another regulated field. Australian primary healthcare experience is a big plus
• Hosting platforms beyond Azure

Our team members enjoy exclusive access to our brilliant B-Perks Program , offering great rewards like birthday leave, an annual health and wellbeing bonus, and sponsored rewards to recognise outstanding contributions. You’ll also access our leadership development program and learning opportunities across our group of businesses and enjoy the freedom and flexibility to work as you work best. We offer purpose and impact, an inclusive culture, a connected workforce, transparent leadership, and growth and belonging.

How can we get this ball rolling?

To start a conversation on your fit within our team, we recommend you provide us with:

• a capability statement/cover letter highlighting your experience and how you meet our requirements; and
• an updated copy of your resume.

Your new career starts here.

For more information on this role, please contact Stacy Porter on View phone number on jobs.swagapp.com (in Australia) or 0800 40 1111 (in New Zealand). If you're ready to soar to new heights, then click the button to ‘Apply’ for this job. Only applicants who are required to be interviewed will be contacted upon submission of this application.